Job Summary

The position is responsible for operating, maintaining and repairing the facility’s mechanical systems, plumbing, environmental controls and HVAC systems for a state-of-the-art, multi-purpose sports and entertainment facility.

Key Responsibilities

• Responsible for maintenance, operations and repairs, mechanical and plumbing equipment, refrigeration, cooling towers, boilers, water pumps and building control systems. Perform and/or ensure all scheduled maintenance and repairs are completed.
• Ensure all mechanical, HVAC, plumbing systems including repair and /or construction work is completed in accordance with Federal, State and Local code compliance requirements.
• Participate in the delivery of events; coordinate arrangements with event and operations department and clients; monitor and direct the work of contractors on building projects.
• Participate in work planning for facility maintenance and operations; identify and resolve problems; monitor work flow; review and evaluate work projects, methods and procedures.
• Ensure compliance with hazardous materials communication program, material safety data sheets, records, permits, maintain knowledge of changes in Federal, State and Local regulations.
• Respond to emergency alarms, building automation systems and the like.
• Determine root causes of any mechanical, HVAC, plumbing deficiencies, make necessary repairs to remedy the malfunction using appropriate tools.
• Maintain a safe work environment, ensures safety precautions are taken at all times. Report discrepancies, damage, and loss of property and safety concerns promptly following reporting procedures.
• Utilize maintenance software system to interpret and prioritize work orders. Executes work orders to ensure event needs are met in a timely and accurate manner.
• Assist in the development of standard operation procedures.

Supplemental Job Functions

Performs other duties as assigned.

Minimum Knowledge, Skills and Abilities

• City of Detroit Third Class Refrigeration license
• City of Detroit High Pressure Steam license
• 2 years of comprehensive knowledge of all phases of building systems, thorough knowledge of compliance requirements in mechanical, plumbing and HVAC.
• Excellent diagnostic skills.
• Ability to read, write and understand complex direction.
• Ability to read, decipher blue prints, schematics and construction specification and technical documents.
• Effective communicator, both written and verbal. Excellent interpersonal skills. Ability to work effectively with a diverse team.
• Work effectively under pressure to meet business deadlines. Adaptable through change.
• Establish and maintain effective working relationships with staff, contractors and facility users.
• Ability to be on call 24/7.
• Ability to work independently and under minimal supervision.
• Maintain a professional appearance.

Preferred Knowledge, skills and abilities

• Experience working in a large scale facility.
• Certification to operate a forklift and man lifts.

Working Conditions

• Irregular and extended hours including nights, weekends, and holidays.
• Exposure to high noise level.
• Frequent visual/auditory attention
• While performing the duties of this job, the colleague is regularly exposed to a facility environment, outside weather conditions, extreme cold/heat, chemicals, electricity, moving mechanical parts, high, precarious places; and fumes or airborne particles.
• Required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The colleague frequently is required to sit. The colleague is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The colleague must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Requires long periods of time on feet.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the Caesar Vision POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to implement the solution and resolve customer service issues, however, you will be expected to escalate more complex problems to more experienced staff and/or a Supervisor or Manager. You will be part of a team of Help Desk professionals supporting software solutions and third party delivery service to stores.

How You’ll Make an Impact

• Provide client support and technical assistance for basic incoming queries and issues related to the computer software, hardware and on-demand food delivery service.
• Analyze issues, asking appropriate questions and problem-solving methodologies. Walk the customer through problem-solving process and attempt to isolate the problem and identify solution, if possible. If unable to solve the issue, refer issue to more experienced staff.
• Troubleshoot problems as well as provide application support to end-users.
• Follow-up with client and/or customer to ensure issue was resolved to their satisfaction.
• Provide excellent client service to corporate, franchisee stores and delivery service customers.
• Support clients on various work schedules that may include 24 x 7 support to International stores, franchisees and customers.
• Respond to queries using phones, email or other methods of communication.
• Provide basic instruction and support to clients with computer peripherals related to Caesar Vision product or delivery service customers.
• Log all issues identified in Service Now call tracking system.
• Report all trend calls to Supervisor or Manager Help Desk.

Who You Are

• High school education or equivalent.
• Requires a minimum of two (2) years of experience in a customer service call center and/or a minimum of two (2) years of experience in a technical, help desk environment.
• Evidence of knowledge and experience with call center software.
• Customer, client or call center environment experience with the ability to problem-solve with customers and an understanding of when to escalate questions or issues.
• Evidence of the ability to be collaborative with, and communicate clearly and effectively, with all types and levels of store personnel and delivery service customers who contact the help desk.
• Demonstrated ability to listen, ask questions, follow-up and address client concerns.
• Evidence of customer focused orientation with excellent phone etiquette and experience dealing with frustrated or difficult customers.
• Must demonstrate experience in a fast-paced workplace and ability to be flexible and responsive.
• Evidence of ability to communicate technical information to non-technical store personnel that contact the help desk.
• Evidence of organizational skills with the ability to prioritize workload and handle multiple priorities concurrently.
• Proven ability to function in a team environment, supporting team members when needed.
• Experience with Service Now call tracking system is preferred.

Where You’ll Work

Remotely from home.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

The Inside Sales Representative is responsible for effectively converting leads to sales, managing & retaining accounts, and building customer relationships. By independently managing a defined sales territory, inside sales representatives are responsible for meeting annual sales goals resulting in continued company growth and profitability. Through frequent telephone contact and dedicated account management, inside sales representatives ensure all customers have a successful fundraising experience.

How You’ll Make an Impact:

• Requires managing an assigned base of accounts in a defined territory.
• Achieve daily goal of at least 75 outbound calls per day, resulting in achievement of quarterly and annual sales and production goals.
• Create sales communications and support materials consistent with company messaging and branding guidelines.
• Using templates and approved methodologies develop customized solutions and proposals for customers based on group type, frequency, size, and customer profit goal. Extend free bonus, cash incentives or special offers within established parameters.
• Work successfully in a team-based environment to achieve team goals, as well as individual goals.
• Using multiple software tools and tracking mechanisms, manage leads and accounts in assigned territory. Independently manage time, prioritize workload, and execute sales activities to achieve individual goals.
• Establish and maintain business relationships that lead to retention of customers.
• Resolve issues or customer problems, as needed. Following established guidelines, solve problems by implementing resolutions with a business-focused result that lead to the customer’s satisfaction and probable retention. Recognize when it’s necessary to escalate.
• Provide feedback on customers, industry news, competitors, products, and program features to team leaders and management. Participate in round tables, team huddles, and company meetings by sharing insights, giving suggestions, and submitting ideas on potential program improvements to help ensure our customers have an easy and profitable experience.
• Promote goodwill and uphold the company image as a good corporate citizen.

Who You Are

• Four-year degree in business, sales, marketing, communications, or related field; or two-year degree and a minimum of two years of direct sales experience; or high school diploma and a minimum of four years of direct sales experience.
• Minimum of two years of experience in a sales environment with demonstrated ability to effectively meet goals/quotas and close sales.
• Must be self-directed, exercise sound judgment, display energy and enthusiasm, demonstrate excellent interpersonal skills, and possess excellent sales skills.
• Evidence of ability to increase sales and meet annual sales goals.
• Ability to work non-traditional hours, including occasional evenings and weekends.
• Self-provided transportation (reliable personal automobile) with appropriate license, good driving record and insurance.
• Demonstrated computer proficiency, including Microsoft Office, CRM, and Internet.
• Willingness and ability to travel by air and other methods of transportation, domestically and to Canada, and adhere to the corporate travel policies. Position requires moving demonstration materials that could weigh up to 50 pounds on an intermittent basis.
• Previous experience with Sales Force software.
• Previous experience coordinating fundraisers or knowledge of the fundraising industry.
• Previous experience with community or non-profit organizations such as school/sports or civic volunteer experience.
• Previous experience or knowledge of the fundraising industry.

Where You’ll Work

• Normal office environment; periodic exposure to weather conditions (travel and supporting local deliveries).
• Requires evening presentations and travel to conferences and trade shows that may involve weekends and travel by a variety of transportation methods.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

In this role, you will provide support in financial reporting and analysis to all levels of the business, both internally and for external customers. You will include collecting, recording, and analyzing financial statements and conducting financial and business performance analysis. Your duties may also include providing support to external customers related to accounting procedures and financial analysis. The ability to clearly present findings of complex financial analysis to non-financially oriented stakeholders is required. This role will handle confidential and proprietary information.

How You’ll Make an Impact:

• Analyze data and prepare and communicates analytical reports.
• Generate and distribute a wide array of recurring periodic reports, which may include diverse topics such as sales performance, profitability, return on investment, and other general business and financial performance information.
• Prepare ad-hoc financial and business performance analysis as required. Analysis topics may include but are not limited to sales performance, financial performance, return on investment, pricing, menu mix, marketing performance, and other general business topics.
• Prepare planning and forecasting models covering sales and financial performance.
• Submit financial statements into standardized electronic reporting systems. Provide feedback regarding appropriate accounting standards and processes.
• Provide recommendations to improve the financial performance.
• Gather and analyze data from legal, operations, audit, and marketing and prepare it for formal presentation to the Finance Committee.
• Work cross-functionally through the organization, both internally and externally, to provide financial advice and consulting to non-financially oriented stakeholders.
• Support management of a business unit/department with financial activities.
• Identify trends, opportunities, risks, and clearly communicate these to management.
• Provide analytical, financial support to management during the budgeting process.
• May present at seminars and formal training classes to include typical subjects such as: financial reporting systems, budgeting, cash flow planning, financing applications and business planning.
• May assist and provide work direction to less experienced staff.

• Bachelor’s degree in accounting, finance, or business. Additional experience may be considered in lieu of a degree.
• Minimum of two (2) years’ experience in an accounting or finance position requiring the creation of financial reporting and analysis.
• Proficient in accessing data through typical ERP and data warehouse applications.
• Proficient with Microsoft Office applications with advanced Excel skills.
• Strong ability to interpret financial and accounting information.
• Excellent oral and written communication skills necessary to effectively present complex financial subjects to non-financially oriented customers.
• Exceptional business / financial analysis skills including attention to detail and accuracy and exceptional problem-solving abilities
• Experience with a chained restaurant or retail system.

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

In this role, you will be responsible for applying principals of accounting to perform period end close, analyze financial information and prepare financial reports. This colleague will compile and analyze financial information to prepare account entries, accruals, revenue recognition, expense allocations and cost accounting for the Company. They will provide detailed explanations for variances between actual and budgeted results to department leaders. This position will perform work directly related to business initiative operations. The position will provide accounting assistance to less experienced accountants and will be responsible for handling proprietary and confidential financial information.

• Performs period end close activities for assigned areas, including: accurate and timely preparation and posting of journal entries; performs account analysis, reconciliations, and adjusting journal entries as needed by period end.

• Prepares financial statements and reports for period end, year end and as requested.

• Reviews and analyzes profit and loss statements for all assigned areas; provides reports and insights to internal customers.

• Participates in the creation, modification, documentation of the implementation of accounting and accounting control/auditing procedures and processes.

• Assists in preparation of budgets for assigned areas.

• Assists with preparation of schedules for annual audit, fielding questions and researching issues.

• Supports implementation of new accounting software/enhancements.

• Collaborates with internal departments to resolve issues.

• Bachelor’s degree in Accounting or Finance.

• Minimum of 3-5 years of accounting experience that includes, but is not limited to, cost accounting, bank reconciliation, month-end and periodic financial reporting, journal entries and analytical data reporting and P&L.

• Must have strong experience with Microsoft Office Software (Excel, Word).

• Demonstrated planning and organizational skills with the ability to multi-task.

• Excellent written and oral communication skills with the ability to communicate technical information to a broad audience.

• Demonstrated ability to manage multiple time-sensitive priorities with a results-oriented approach.

• Demonstrated ability to work in a team or independent environment.

• Demonstrated ability to build relationships and work collaboratively with all levels in the company.

• Knowledge of foreign exchange calculations and impact on financials for foreign entities
• Working knowledge of Oracle

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Imagine working for a company that measures its success based off the growth of its colleagues. A company that invests in its future by investing in you. Little Caesars/Blue Line Distribution is a company where our colleagues make an impact.

Blue Line Distribution, the in-house distributor for Littles Caesars Pizza, has been family owned and operated for over 40 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority. We are now hiring Class A Drivers in Grand Prairie, Texas.

Driving with Blue Line Distribution

• Starting pay is at $29.21 per hour with overtime after 40 hours.
• Average 45-50 hours/week.
• Coverage area is the majority of Texas, minus the greater Houston area.
• Center runs Sunday night through Saturday afternoon. Generally, a 5-day work week with your weekends off. Local and overnight routes.
• Routes dispatched at 9 00pm.
• Lift-gate, electric pallet jack or cart/ramp for easier use of unloading into stores.

Why Blue Line

• Weekly home time.
• Three weeks of PTO.
• Aggressive per diem, meal allowance, and corporate lodging program available
• 401k – with Company Match.
• Medical, Dental, Vision Insurance, Etc.
• State of the art equipment leased through Penske.
• Family oriented atmosphere that promotes growth from within.

Who You Are

• One (1) year of verified tractor-trailer experience with a class A CDL license.
• No more than 3 moving violations in the past 3 years.
• No more than 1 DOT preventable accident in the past 3 years. All accidents will be reviewed.
• Must be able to pass DOT pre-employment drug screen, DOT physical, and road test.
• Direct Store Delivery experience preferred.
• Registered to the FMCSA Clearing House. (https //clearinghouse.fmcsa.dot.gov/register).

• • Receives in-bound product by pallet or slip sheet with the use of electric forklift or pallet jack and verifies manifest to bill of lading.
  • Safely operates material handling equipment to accurately select, invert, palletize, stage and/or load orders for delivery of product to customers without damage or errors.
  • Replenishes pick slot locations as needed.
  • Checks each pallet built for accuracy (frozen, refrigerated and dry), shrink wraps product on pallets.
  • Loads and secures product in temperature-controlled trailers using a fork-lift or pallet jack.
  • Follows all Blue Line Good Manufacturing Practices (GMP’s) and Safety Requirements.
  • Other warehouse duties as assigned.

• • Ability to repeatedly lift and/or push or pull/reach above shoulder height heavy objects weighing up to sixty (60) pounds.
  • Ability to effectively use Warehouse Management Systems correctly to fill and receive orders and conduct accurate inventory.
  • Must be a self-starter with attention to detail.
  • Must be able to pass a pre-employment drug screen and background check

• • High School diploma or equivalent.
  • One year experience operating an electric forklift and pallet jack.
  • Working knowledge of RF indoor voice technology.

• • Works in a variety of locations throughout the warehouse. Position may require continuous standing, lifting, bending, and moving of heavy materials weighing up to 60 pounds.
  • Regularly required to work various hours in cooler and freezer with temperatures ranging from 35 degrees to minus 10 degrees.
  • Ability to work a flexible schedule (holidays, weekends, and various shifts) as well as overtime, as needed.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues. A company that invests in its future by investing in you. Little Caesars/Blue Line Distribution is a company where our colleagues make an impact.

Blue Line Distribution, the in-house distributor for Littles Caesars Pizza, has been family owned and operated for over 40 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority. We are now hiring for Class A Drivers in Phoenix, Arizona.


Driving with Blue Line Distribution:

• Starting pay is at $27.69 per hour with overtime after 40 hours.
• Average 40-45 hours/week.
• Coverage area is all of Arizona, El Paso, TX, Albuquerque, NM, and Las Vegas, NV.
• Center runs Sunday night through Friday evening. Generally, a 4-day work week with your weekends off. Mixture of local and overnight routes.
• Routes dispatched between 8:00pm and 10:00pm.
• Lift-gate, electric pallet jack or cart/ramp for easier use of unloading into stores.

• Weekly home time.
• Three weeks of PTO.
• Aggressive per diem, meal allowance, and corporate lodging program available.
• 401k – with Company Match.
• Medical, Dental, Vision Insurance, Etc.
• State of the art equipment leased through Penske.
• Family oriented atmosphere that promotes growth from within.

• One (1) year of verified tractor-trailer experience with a class A CDL license.
• No more than 3 moving violations in the past 3 years.
• No more than 1 DOT preventable accident in the past 3 years. All accidents will be reviewed.
• Must be able to pass DOT pre-employment drug screen, DOT physical, and road test.
• Direct Store Delivery experience preferred.
• Registered to the FMCSA Clearing House. (https://clearinghouse.fmcsa.dot.gov/register).

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues. A company that invests in its future by investing in you. Little Caesars/Blue Line Distribution is a company where our colleagues make an impact.

Blue Line Distribution, the in-house distributor for Littles Caesars Pizza, has been family owned and operated for over 40 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority. We are currently hiring for Class A Drivers in Greensboro, NC.

Driving with Blue Line Distribution

• Starting pay is at $22.32 per hour with overtime after 40 hours.
• Average 42-52 hours/week.
• Coverage area is North Carolina, South Carolina, Tennessee, and Virginia.
• Center runs Sunday night through Friday evening. Generally, a 4-day work week with your weekends off. Mixture of local and overnight routes.
• Routes dispatched between 6 00pm and 11 00pm.
• Lift-gate, electric pallet jack or cart/ramp for easier use of unloading into stores.

Why Blue Line

• Weekly home time.
• Three weeks of PTO.
• Aggressive per diem, meal allowance, and corporate lodging program available.
• 401k – with Company Match
• Medical, Dental, Vision Insurance, Etc.
• State of the art equipment leased through Penske.
• Family oriented atmosphere that promotes growth from within.

Who You Are

• One (1) year of verified tractor-trailer experience with a class A CDL license.
• No more than 3 moving violations in the past 3 years.
• No more than 1 DOT preventable accident in the past 3 years. All accidents will be reviewed.
• Must be able to pass DOT pre-employment drug screen, DOT physical, and road test.
• Direct Store Delivery experience preferred.
• Registered to the FMCSA Clearing House. (https //clearinghouse.fmcsa.dot.gov/register).

Job Summary

This position is responsible for managing all maintenance activities within the food manufacturing plant. Works under the Director of Maintenance to insure the safe execution of maintenance and repair activities. Manages maintenance technicians and oversees activities of outside contractors as needed. Work collaboratively with other plant leadership, including production, logistics, sales and marketing, Information Systems and Finance for short and long term company goals.

Key Responsibilities

• Manage the staff and resources to maintain manufacturing equipment and plant to a high degree of reliability. Supervise a crew of tradesmen and effectively communicate with all levels of plant personnel.
• Maintain efficient use of people and resources to ensure priority repairs are made and preventative maintenance tasks and routines are scheduled and accomplished.
• Coordinate, plan and develop contingency plans in order to minimize operational interruptions in the event of equipment breakdowns.
• Analyze severity of maintenance problems and prioritizes daily emergencies to minimize plant down time and optimize equipment uptime as well as maximizing plant productivity.
• Assist in executing the departmental strategic plan as designed by the Maintenance Director
• Help to ensure that our plant and manufacturing equipment are in compliance with all government and local regulations as well as all internal policies including FDA, USDA, HACCP, and BRC, AIB, GMPs as well as others.
• Contribute to the planning and development of the department budget. Assist with projections, planning and implementation of capital projects.
• Collaborate with other operational and administrative functions to achieve department and corporate objectives.

Minimal Skills, Knowledge and Abilities

• High School diploma with additional classes/education in industrial mechanical maintenance, HVAC, pneumatic equipment, etc. Equivalent experience may be considered in lieu of formal education.
• Minimum of five (5) years’ experience in progressively complex plant maintenance responsibilities with a minimum of 2 years’ experience in supervision.
• Evidence of ability to develop and manage training programs for staff.
• Knowledge of plant state and regulatory regulations (USDA, OSHA, HACCP, GMP’s, etc.).
• Proven experience leading and developing maintenance personnel like electricians, mechanics, pipefitters and other skilled trades. Requires hands-on experience in the trades, including electrical, plumbing, hydraulics, and pneumatics and welding.
• Demonstrated ability to read and interpret mechanical drawings, construction drawings, machine manuals, blueprints and mechanical drawings.
• Proven ability to prioritize and handle multiple, concurrent projects and responsibilities.
• Demonstrated computer proficiency (Microsoft Office, with advanced excel abilities, maintenance management software, such as CMMS).
• Previous budgetary and maintenance related financial expertise. Understand equipment, parts, labor and training budgets.
• Proven effective communication (verbal and written) skills.

Preferred Knowledge, Skills and Abilities

• Plant management in the food industry.

Working Conditions

• Works in a variety of locations in the building as well as some outside. Visiting offices, common areas, elevators and restrooms and well as on the roof. Position may require continuous standing, squatting, lifting, sitting, bending and moving of heavy weight (over 50 pounds) material in difficult work positions.
• Ability to work in confined spaces. Some activities will require frequent visual attention

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

This role is responsible for financial analysis to optimize menu pricing in support of a strong business model. Responsibilities include assessment of micro and macro level economic data, facilitation and design of price tests, and evaluation of store level profitability and customer traffic in the context of pricing. Duties may also include providing support to franchisees related to accounting procedures and financial analysis. The ability to clearly present findings of complex financial analysis to non-financially oriented stakeholders is required. This position will handle confidential and proprietary information.

How You’ll Make an Impact:

• Develop and maintain economic models to optimize pricing strategy at the menu item level across different markets and geographies.
• Gather data and ensure the company has access to timely and accurate information to inform modeling.
• Ensure pricing changes are communicated to Marketing to coordinate all store touchpoints, including menu board and store POP (print, merchandise)
• Derive pricing recommendations that will drive store profitability, promote traffic growth, and retain value leadership within the industry.
• Act as department liaison to Marketing, Franchise services, and Company Operations to facilitate store level pricing.
• Facilitate conversations with the franchise community to discuss pricing approach and philosophy, espousing benefits for store level profit and traffic growth.
• Maintain pricing database to track and quantify pricing changes over time at both the unit level and across geographies.
• Monitor and track competitive pricing and set appropriate benchmarks for comparison.
• Structure and facilitate ongoing price testing, reading results, and applying learnings to future strategy.
• Monitor and guide franchisees through the financial statement submission process, supporting achievement of key milestones in timeliness and accuracy.
• Utilize ProfitKeeper to evaluate store profitability, ensuring statements are accurate and submitted in a timely fashion to inform pricing discussions and decisions.
• Consult with non-financial business partners providing sound financial advice and support as requested.
• Collaborate with the data warehouse (Information Technology) team to ensure the structure and functionality of the electronic data warehouse supports the organizations analysis needs.

• Bachelor’s degree in Economics, Finance, Statistics, or a related degree.
• Proficient in accessing data through typical ERP and data warehouse applications.
• Proficient with Microsoft Office applications with advanced Excel skills.
• Strong ability to interpret financial and accounting information.
• Strong oral and written communication skills necessary to effectively present complex financial subjects to non-financially oriented customers.
• Exceptional business / financial analysis skills including attention to detail and accuracy and exceptional problem-solving abilities.
• Restaurant or retail specific industry preferred.
• Two (2) years’ experience in an accounting or finance position requiring the creation of financial reporting and analysis is preferred.
• Familiarity with business intelligence tools (APT Test & Learn, Power BI) or programming languages for data analysis (SQL, R, Python) is a plus.

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Job Summary

Under general supervision, protects the organization’s physical assets by maintaining and safeguarding the physical perimeter, exterior, and interior perimeters of the facility by foot, vehicle or bike patrol. This position is responsible for responding and overseeing emergency situations and coordinating with external resources. Assist the supervisor in the development, implementation and maintenance of security.

Key Responsibilities

• Include the following, other duties may be assigned.
• Provide security protection for all organizational facilities, proprietary material and personnel within the areas of responsibility to preclude unauthorized access, theft or intentional destruction.
• Monitor flow of personnel entering and exiting the facility. Audit personnel/visitor authorization and control activities to verify personal and organization ID.
• Insure the protection of colleagues, guests and patrons in and around Ilitch companies venues to include potential situations and physical confrontations.
• Maintain and update visitor management system, inspect commercial deliveries and outside contractors entering and exiting the facility.
• Visually inspect common areas to prevent any hazards, ensure proper safety procedures are followed and provide documentation of security, fire and safety deficiencies.
• Escort guests and organization personnel throughout the facility as directed.
• Oversee handling of emergency situations, including employee injuries.
• Respond to incidents, investigates, interviews and gathers pertinent/factual information to complete incident reports.
• Assist in the development and implementation of new and improved security programs.
• Maintain an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties.
• Assist in the education of corporate colleagues on security related issues.
• Available to work a flexible schedule and to work evenings, weekends and holidays as required.

Minimum Knowledge, Skills and Abilities

• Bachelor's degree (B. A.) from four-year college or university; or one to two years progressive experience with law enforcement, public or private security organization. Equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to navigate windows based security software, such as CCTV, access control, visitor management log in/out and fire/life safety systems.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
• Driver's License, CPR/FA, AED training.

Working Conditions

• The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the colleague is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The colleague must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the colleague is regularly exposed to fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The colleague is frequently exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, extreme heat, and risk of electrical shock. The colleague is occasionally exposed to high, precarious places; explosives; risk of radiation; and vibration. The noise level in the work environment is usually loud.

Job Summary

The Director of Procurement will maintain the optimal price point through cost analysis, identifying costs savings opportunities and negotiations with the suppliers in the category they manage for the entire chain of selection to goods received. Responsible for decisions and actions having a major impact on earnings and cost to the company. As needed, this position will train, develop, and manage analyst working under their span of control.

Key Responsibilities

Negotiate and review supplier contracts; owns contract management and category budget.

Develop strategies for large targeted categories (meat, cheese, oil, flour, etc).

Drive category specific cost savings.

Manage supplier/industry capacity vs. Champion growth.

Develop formula cost models and monitor through to store pricing.

Continuously searches for alternative supply options.

Develops and directs supplier transportation optimization.

Supports new product development and is a liaison to International, and Champion Foods for their assigned category of expertise.

Consolidated sales & marketing program negotiations.

Additional Responsibilities

Responsibilities include planning, directing, and staffing. The level or depth of responsibility requires the incumbent to work through one or more subordinates.

Director of Procurement will forge a partnership with Quality and Development and Research and Development to ensure all specifications for their category are continuously met and consistent with current business needs.

Leads team to adequately supply all Limited Time Offers (LTO’s) to prevent outages and /or loss of media exposure due to supply disruptions.

Responsible for product pricing and margin management for the national system and to ensure monthly national pricing and all pricing changes are communicated.

Reviews research, analyzes and interprets complex data to develop new

approaches to an existing problem, practice or idea.

Reporting or following up on reported quality, cost and delivery incidents.

Handles a broad scope of assignments and procedures not standardized and exercises independent thought to resolve a broad range of problems or fill creative needs where precedents are often lacking.

Maintain distribution warehouse management data.

Minimum Knowledge, Skills and Abilities

Bachelor degree require in business, supply chain, purchasing, procurement or another related field.

7-10 years’ experience in a purchasing or procurement and supply chain management leadership role.

Previous experience in a senior level purchasing role dealing with food commodities.

Demonstrated leadership ability.

Excellent communication and presentation skills (written and verbal) and the ability to interact with all levels of staff.

Computer software knowledge at, at least an intermediate level in Microsoft Excel, Word, and PowerPoint.

Demonstrated negotiation abilities and persuasive selling techniques.

Preferred Knowledge, Skills and abilities

Previous experience in the foodservice and restaurant industry.

Working Conditions

1. Continuous contact with customers and suppliers.

2. Continuous contact with multiple organizational levels and Ilitch companies.

Job Summary

The position is responsible for operational support, daily operations, management of (maintenance, housekeeping and conversion) facilities staff in multiple sports and entertainment venues.

Key Responsibilities

• Perform supervisory responsibilities in accordance with the policies, procedures and applicable laws. Responsible for hiring, training, scheduling, and disciplining of colleagues. Handle employee inquiries, and resolves issues, address employee relations issues and has decision making responsibilities as it relates to managing a staff. Train staff on standard operating procedures and ensure compliance. Inspire, mentor and develop staff to deliver world class service in all aspects of the operation that delight and exceed expectations of our guests, clients and partners.
• Manage day-to-day operations of multi-functional staff to ensure proper facility standards, event, housekeeping, maintenance and conversion needs are met. Monitor workflow activity and projections to ensure proper resource allocation needs are fulfilled and timelines are met.
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work process and work cooperatively and jointly to provide quality seamless customer service.
• Maintain a safe work environment; ensuring staff is well informed and adhering to all policies and procedures.
• Develop and execute building inspection plan.
• Identify opportunities to increase efficiencies through innovative cleaning techniques.
• Manage building configurations based on the event schedules. Ensure facility set up for all events throughout the facility and surrounding area is done in a timely and accurate manner.
• Manage inventory of assets and supplies; Develop internal controls.
• Assist in the development and implementation of department policies and procedures.
• Maintain department and colleague records and reports. Produce payroll, revenue and other requested reports.
• Responsible for preparing incident and damage reports.
• Manage third party vendors to ensure service level agreements are being met and goals achieved.
• Make recommendations for capital investment.

Supplemental Job Functions

• Performs other duties as assigned.

Minimum Knowledge, Skills and Abilities

• Bachelor’s degree or related experience may be considered. 5 years’ experience in a facility operations management role. Working knowledge of public/venue operating procedures, building systems and code compliance with local and state laws.
• 4 years of high volume supervisory experience, coordinating, prioritizing and assigning projects.
• Strong supervisory skills with the ability to coach, mentor and motivate a diverse workforce.
• Experience working with skilled trades, unions and the like.
• Working knowledge of safety requirements, public facility/venue standards, building systems and infrastructure.
• Ability to effectively interact with all levels of management, colleagues, promotors, suppliers, guests and visitors. Excellent verbal and written skills.
• Ability to simultaneously manage a high level of detail across multiple projects.
• Strong organizational skills with the ability to multi task and problem solve in a fast-paced environment.
• Knowledge of ice installation and maintenance. Extensive knowledge of mechanical, electrical and plumbing systems.
• Knowledge of HVAC, lighting, audio visual, computer energy management systems and related codes and regulations for each. Knowledge of and compliance with Federal and State OSHA regulations, safety practices, including first aid and all applicable safety standards for public facilities.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Proficient using and maintaining Computerized Maintenance Management System (CMMS).
• Valid driver’s license, ability to drive to various locations.

Preferred Knowledge, skills and abilities

• Knowledge of practices related to event set-up and conversion, methods and techniques for maintaining the facility and proper use and care of equipment and tools.

Working Conditions

• Irregular and extended hours including nights, weekends, and holidays.
• Exposure to high noise level.
• Frequent visual/auditory attention.
• Requires long periods of time on feet.
• While performing the duties of this job, the colleague is regularly exposed to a facility environment, outside weather conditions, extreme cold/heat, chemicals, electricity, moving mechanical parts, high, precarious places; and fumes or airborne particles.
• Required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The colleague frequently is required to sit. The colleague is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The colleague must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance

• Answering the main incoming support lines for all ODMP kiosks during events to provide accurate & timely information to parkers.
• Basic understanding of Flash equipment and how kiosks function in any mode.
• Providing information to guests and fans regarding ParkDistrictDetroit.com, ParkWhiz.com, DetroitRedWings.com, 313Presents.com, DetroitTigers.com and other websites/apps.
• Communicating interdepartmentally to find answers to questions for callers.
• Providing receipts, refunds, validations, etc. on the Flash Parking portal.
• Working phones & other communications platforms during events for all ODMP lots/garages.
• Digitally submit guest concerns and feedback to partnering departments for follow up with the guest.
• Assist with and/or manage guest recovery cases to provide immediate resolution to guest concerns.
• Other clerical duties for the department as requested.

• All other responsibilities as assigned by supervisor

• High school diploma
• Excellent oral & written communication skills
• Experience in service role or industry
• Passion for serving others
• Outstanding phone and business etiquette
• Proficient with Microsoft Office
• Ability to handle many activities simultaneously

• Experience in Microsoft Windows and/or Tickets.com
• Knowledge of Detroit, their sports teams, and the surrounding areas
• Experience in / knowledge of for Little Caesars Arena, the Fox Theatre, Pine Knob Music Theatre, Meadow Brook Amphitheatre, Michigan Lottery Amphitheatre at Freedom Hill, Comerica Park, Ford Field, Detroit Opera Theatre, Fillmore Theatre, and Masonic Temple

ESSENTIAL JOB FUNCTIONS

• Assist Director and Manager of Promotions and Special Events with planning and execution of a minimum of one signature event and three theme nights.
• Provide general event and game day support to the Director and Manager of Promotions and Special Events throughout the season
• Book over 500 mascot (PAWS) appearances throughout the year. This includes managing all logistics and staffing for all paid and internal appearances.
• Attend select events and appearances with PAWS to assist with various programming elements.
• Responsible for all in-game PAWS appearance requests and bookings for all 81 home games.
• Manage PAWS in-game package item inventory.
• Develop and maintain payment systems to increase revenue and create contractual payment guidelines.
• Actively generate and report revenue for the mascot program to help meet revenue goals.
• Manage the budget allocated to the mascot program and submit annual requests pertaining to this area and capital expenses.
• Manage the Mascot website and work with MLBAM to continuously update content on the website.
• Assist marketing with Mascot social media platforms and create content for all social platforms.
• Coordinate and schedule part-time performers to ensure all additional appearances are fulfilled and provide weekly updates to Director and Manager of Promotions and Special Events.
• Assist with training & development of part-time alternate performers.
• Assist with Development of Mascot handbook to assist with training and provide company objectives and guidelines to part-time performers.
• Collaborate with the Promotions and Marketing teams to execute mascot activations for team-wide branding initiatives, digital and social media strategy, retail merchandising, media appearances and interviews, etc.
• Create new special appearance packages to help increase revenue, build brand awareness, and target new markets for the mascot program.
• Create and execute a school appearance educational program
• Assist with the development and day to day operation of the Gen Z Ambassador program including all communication, event and meeting planning and budget oversight.

Minimum Knowledge, Skills and Abilities

• Proficient in Microsoft Office.
• Creativity, dancing ability, and an ability to communicate through body language are extremely important, as is an outgoing & creative personality.
• Candidate must have physical stamina to perform and remain on their feet for at least an hour at a time in all types of environments Indoor, outdoor, cold, hot.
• In addition to weekdays, candidate must be available to work most weekends and holidays.
• Previous administrative office work/customer service experience is preferred.

Job Summary

The Marketing Coordinator is responsible for assisting the Marketing department with various tasks pertaining to marketing, media, account management, creative services, kid’s club, advertising, and publicity. Provides support for game presentation, special events and youth hockey as needed.

Key Responsibilities

• Main contact for the Red Wing’s Kid’s Club membership and kit
• Work with Marketing Account Manager and media partners to develop and execute media promotions, fulfilling tickets and prizing for on-air contests
• Build web forms for but not limited to Ticket Sales, Sponsorships, and Marketing departments
• Assist in the implementation of marketing campaigns for the Detroit Red Wings, College Hockey in the D and special events
• Track media value of Red Wings trades and promotions and assist with campaign recaps
• Serve as the primary contact for all remote broadcasts and promotional appearances by radio stations (including Red Wings game days, and away game viewing parties)
• Write and traffic promotional drop-ins for Red Wings TV and radio broadcasts
• Coordinate media drops and publicity efforts for Red Wings giveaways and promotional nights
• Assist Marketing Account Manager with creative request process including, but not limited to, organizing job requests, training, and building Trello boards (Online creative job review and trafficking system)
• Manage inventory and trafficking for internal signage including but not limited to Little Caesars Arena, Comerica Park, Motor City Casino & Hotel, and Fox Theatre.
• Negotiate and execute trades for the Detroit Red Wings, and ancillary events
• Provide on-site support for game days and special events as needed
• Maintain media invoice binders, submit purchase requisitions, and assist with additional administrative duties

Supplemental Job Functions

• Performs other duties as assigned

Minimum Knowledge, Skills and Abilities

• Bachelor degree in Marketing, Communications, Business Administration, Advertising or related discipline. Equivalent work experience may be considered in lieu of formal education.
• Minimum of two (2) years’ experience in marketing, advertising, public relations or media promotions

Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work

• Possess the highest integrity and ethical standards
• Understanding of marketing, advertising and public relations principles and the ability to think creatively
• Highly developed verbal, written and presentation skills
• Experience with Microsoft Office applications (Especially Excel)
• Detail oriented with strong organizational skills

Preferred Knowledge, skills and abilities

• Experience working in the sports and entertainment industry

Working Conditions

• Irregular and extended hours including nights, weekends, and holidays
• Exposure to moderate - high noise level
• Work environment temperature fluctuations
• Ability to lift up to 25 lbs.
• Frequent visual/auditory attention

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the Caesar Vision POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to implement the solution and resolve customer service issues, however, you will be expected to escalate more complex problems to more experienced staff and/or a Supervisor or Manager. You will be part of a team of Help Desk professionals supporting software solutions and third party delivery service to stores.

How You’ll Make an Impact

• Provide client support and technical assistance for basic incoming queries and issues related to the computer software, hardware and on-demand food delivery service.
• Analyze issues, asking appropriate questions and problem-solving methodologies. Walk the customer through problem-solving process and attempt to isolate the problem and identify solution, if possible. If unable to solve the issue, refer issue to more experienced staff.
• Troubleshoot problems as well as provide application support to end-users.
• Follow-up with client and/or customer to ensure issue was resolved to their satisfaction.
• Provide excellent client service to corporate, franchisee stores and delivery service customers.
• Support clients on various work schedules that may include 24 x 7 support to International stores, franchisees and customers.
• Respond to queries using phones, email or other methods of communication.
• Provide basic instruction and support to clients with computer peripherals related to Caesar Vision product or delivery service customers.
• Log all issues identified in Service Now call tracking system.
• Report all trend calls to Supervisor or Manager Help Desk.

Who You Are

• High school education or equivalent.
• Requires a minimum of two (2) years of experience in a customer service call center and/or a minimum of two (2) years of experience in a technical, help desk environment.
• Evidence of knowledge and experience with call center software.
• Customer, client or call center environment experience with the ability to problem-solve with customers and an understanding of when to escalate questions or issues.
• Evidence of the ability to be collaborative with, and communicate clearly and effectively, with all types and levels of store personnel and delivery service customers who contact the help desk.
• Demonstrated ability to listen, ask questions, follow-up and address client concerns.
• Evidence of customer focused orientation with excellent phone etiquette and experience dealing with frustrated or difficult customers.
• Must demonstrate experience in a fast-paced workplace and ability to be flexible and responsive.
• Evidence of ability to communicate technical information to non-technical store personnel that contact the help desk.
• Evidence of organizational skills with the ability to prioritize workload and handle multiple priorities concurrently.
• Proven ability to function in a team environment, supporting team members when needed.
• Experience with Service Now call tracking system is preferred.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Job Summary
The Digital & Email Marketing Coordinator is responsible for assisting and supporting and the marketing department’s digital and email marketing initiatives. This involves the development, implementation and execution of the organization’s paid media, digital marketing and email strategies across its owned channels while coordinating all aspects of these initiatives. This includes file, contact and distribution list management, campaign management, reporting and results, testing and optimization, and deployment. Other responsibilities include collaborating with sales, marketing, sponsorships and other business stakeholders to drive sales and the brand’s ethos with the ultimate goal of expanding and creating new audiences.

Key Responsibilities

• Work closely with Digital & Email Marketing Manager to assist, develop, execute and evaluate digital initiatives aligned with marketing strategies and goals
• Prioritize digital and email marketing channels for revenue and audience growth
• Traffic and coordinate media campaigns (television, OTT) and creative
• Plan, develop and execute email and paid digital marketing campaigns, monitor and report campaign deliverability, performance, customer engagement, sender reputation, and ROI.
• Build and manage segments and segmentation programs through various digital marketing platforms; understand how these platforms interface with one another, and understand every data source’s structure, traits, and best usage for marketing campaigns
• Assist in developing multichannel strategies based on organizational initiatives across email, mobile, paid digital marketing, and other channels
• Use audience data to build customer journey campaigns for fan engagement with relevant and dynamic content
• Continuously monitor, measure, report, and ensure campaign performance vs. key performance indicators and goals; drive optimization initiatives through ongoing testing and analysis
• Coordinate with league-related initiatives and campaigns
• Work with creative and design team to develop and recommend imagery, animations, videos and messaging for inclusion in digital and email campaigns
• Contribute and develop effective campaign briefs that include objectives, target audiences and strategic messaging
• Follow and adhere to processes, tracking workflow and budget requirements
• Devise strategies to grow and retain the number of subscribers for the Detroit Red Wings app and email communications including newsletter
• Identify best practices, trends, competitive practices, and the latest technologies to improve business operations, customer engagement and sales

Minimum Knowledge, Skills and Abilities

• Bachelor’s degree in advertising, marketing, business or related field
• Minimum three (3) years related experience, preferably in entertainment or professional sports fields
• Experience with paid digital marketing and social campaign creation (Google DoubleClick, Google AdWords, Facebook, LinkedIn, Instagram, Twitter, etc.)
• Ability to think strategically
• Experience with CRM and digital marketing tools
• Experience with marketing automation platforms, specifically Oracle Eloqua
• Experience with Adobe Creative Suite including photoshop, illustrator, InDesign, Premier Pro
• Passion for and experience with digital marketing
• Ability to work in a fast-paced environment as part of a team as well as individually and manage concurrent projects and priorities
• Ability to work beyond traditional office hours when required by project demands
• Ability to build email campaigns in HTML and CSS a bonus
• Experience with media buying (Television, OTT, OOH) a bonus
• Excellent multi-tasking ability and team-player mentality
• Excellent communication, interpersonal, problem-solving and decision-making skills
• Proficient in Microsoft Office products, especially PowerPoint and Excel

Job Summary

The Media Relations Coordinator is responsible for a broad range of communications, including media relations, media services, research and writing of baseball information, coordinating team publications and additional internal and external communications.

Key Responsibilities

• Plan, write, provide design input and execute external communications elements such as biographies of team personnel, fact sheets, digital content and press materials.
• Support the development of communications plans aimed at achieving specific goals of the organization; develop strategies, write key messages, identify communications tactics, determine appropriate timing of message distribution, process approvals and execute plans with precision.
• Prepare and distribute daily game information (game notes, lineup sheet, minor league report and postgame notes).
• Handle administration of all media credential requests for the club for spring training, regular season and postseason. Includes coordination of information, photography, design and distribution, in addition to ensuring the club is in compliance with relevant Major League Baseball regulations.
• Understand the current media landscape, including how digital/social has altered news consumption habits.
• Responsible for creating both internal and external communication deliverables, including digital editorial content, press releases and media advisories.
• Assist in the process of managing and identifying key influencers across social, digital, and traditional media outlets to drive club baseball and business narratives.
• Serve as the point person for Tigers digital playbill and Tigers Yearbook. Provide editorial design assistance on media guide, game scorecard and season review summary.
• Assist in facilitating media interviews with Tigers players, coaches and front office executives.
• Work cross functionally across multiple business units, including marketing, corporate partnerships, community impact and ticketing.
• Assist in managing the department’s social media accounts, including @DetroitTigersPR and @RoadtoDetroit.
• Work directly with media and in-house Tigers production teams to assist with photo and video shoots involving Tigers personnel.
• Major role in gameday press box operations, including authoring seating charts and distributing baseball information to baseball operations department, media and home and visiting broadcasters. Serve as a liaison to visiting PR representatives.
• Assist in managing department’s seasonal assistant and/or intern.
• Assist in the media planning and participate in travel for the Winter Caravan and TigerFest.
• Serve as the liaison to Archive Manager to help maintain all necessary Tigers information in the Ilitch Holdings archive.
• Represent the company at external events.

Minimum Knowledge, Skills and Abilities

• Bachelor’s degree in Communications, English, PR, Journalism or related field.
• Minimum of two (2) years of related work experience with progressive responsibilities.
• Thorough understanding of baseball with strong attention to detail.
• Strong desire to be involved in daily writing responsibilities in a role heavily focused on writing. Innate ability to write quality first drafts.
• Excellent editing and proofreading skills.
• Sound business acumen.
• Proven experience using Adobe Creative Suite.
• Experience with TruMedia, Baseball-Reference.com and the MLB stats portal.
• Bilingual fluency/proficiency both verbal and written Spanish a plus.
• Ability to quickly understand organizational culture and translate this culture into all communications pieces.
• Evidence of flexibility and ability to handle multiple projects concurrently in an environment of changing priorities and deadlines.
• Demonstrated ability to work well with others at all times and be a strong and willing contributor to project teams.
• Self-starter, go-getter mentality.
• Outstanding work ethic.
• Ability to work under tight deadlines, long hours, weekends, and holidays with some travel.

Working Conditions

• Office environment
• Evening, weekend and holiday hours required.
• Travel to spring training in Lakeland, FL.

Build a Bigger, Better, Bolder Future



Imagine working for a company that measures its success based off the growth of its colleagues. A company that invests in its future by investing in you. Little Caesars/Blue Line Distribution is a company where our colleagues make an impact.

Blue Line Distribution, the in-house distributor for Littles Caesars Pizza, has been family owned and operated for over 40 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority. We are now hiring Class A Drivers in Houston, Texas.



Driving with Blue Line Distribution:

• Starting pay is at $29.21 per hour with overtime after 40 hours.
• Average 40-45 hours/week.
• Coverage area is the greater Houston area, as far south as McAllen, as for North as Huntsville, and as far East as Slidell, LA.
• Center runs Sunday night through Saturday afternoon. Generally, a 4-day work week with your weekends off. Local and some overnight routes.
• Routes dispatched between 7:00pm – 10:00pm.
• Lift-gate, electric pallet jack or cart/ramp for easier use of unloading into stores.

• Weekly home time.
• Three weeks of PTO.
• Aggressive per diem, meal allowance, and corporate lodging program available
• 401k – with Company Match.
• Medical, Dental, Vision Insurance, Etc.
• State of the art equipment leased through Penske.
• Family oriented atmosphere that promotes growth from within.

• One (1) year of verified tractor-trailer experience with a class A CDL license.
• No more than 3 moving violations in the past 3 years.
• No more than 1 DOT preventable accident in the past 3 years. All accidents will be reviewed.
• Must be able to pass DOT pre-employment drug screen, DOT physical, and road test.
• Direct Store Delivery experience preferred.
• Registered to the FMCSA Clearing House. (https://clearinghouse.fmcsa.dot.gov/register).

Job Summary

Responsible for a broad range of communications responsibilities including internal communications, external communications, media relations, game day information, event planning and community relations.

Key Responsibilities

• Plan, write, and execute team-related press releases for all transactions including player recalls, trades, free agent signings and other hockey operations announcements.
• Plan, write, provide design input, and manage hockey operations elements for the team website, media guide, NHL game notes, and other relevant publications and materials including biographies, web content, and a variety of other pieces, as needed.
• Assist in media availability sessions with players and coaches, including daily post-practice and post-game availability, as well as any special hockey operations announcements.
• Assisting in game day media relations responsibilities including production of line charts, post-game reports, copying and distribution of game notes, statistics and press clips.
• Organize and maintain departmental assets including internal and external communications pieces, while working closely with the organization’s curation team to help manage their needs including photographs, player milestones, franchise milestones and special occasions.
• Assist in the development of communications plans for annual events on the team calendar including the Prospect Tournament, Training Camp, NHL Entry Draft and Development Camp.
• Development of post-announcement and post-event media coverage and benchmarking reports as needed for the executive team.
• Create storylines and content ideas related to our players, coaches, and team management with the goal of generating additional exposure for both the individual and the franchise.
• Create and maintain relationships with the media that covers the team.
• Perform statistical research projects as assigned.
• Serve as the primary contact for meetings and events with various other departments including the marketing, sponsorship sales and ticketing teams.

Specific Qualifications and Abilities

• Bachelor’s degree in Communications, PR, Journalism, or a related field.
• Minimum of three (3) years of related work experience with progressive responsibilities.
• Strong desire to be involved in daily writing responsibilities with an innate ability to produce quality first drafts (a writing test will be required, and strong results are a must).
• Flexibility and ability to handle multiple projects concurrently in an environment of changing priorities and tight deadlines.
• Excellent editing and proofreading skills.
• Strong knowledge of the game of hockey.
• Sound business acumen.
• Strong attention to detail.
• Solid communications skills through verbal and written channels.
• Demonstrated ability to work well with others and be a strong and willing contributor to project teams.
• Ability to maintain confidential information.
• AP Style.
• Proficient with PowerPoint.

Working Conditions

• Irregular and extended hours including nights, weekends, and holidays.
• Exposure to moderate – high noise level.

Ilitch Sports and Entertainment offers an excellent compensation and benefits package including medical, dental and prescription coverage, 401K with company match, on-site childcare, adoption benefits, free parking, and exciting sports and entertainment perks!

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the Caesar Vision POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to implement the solution and resolve customer service issues, however, you will be expected to escalate more complex problems to more experienced staff and/or a Supervisor or Manager. You will be part of a team of Help Desk professionals supporting software solutions and third party delivery service to stores.

How You’ll Make an Impact

• Provide client support and technical assistance for basic incoming queries and issues related to the computer software, hardware and on-demand food delivery service.
• Analyze issues, asking appropriate questions and problem-solving methodologies. Walk the customer through problem-solving process and attempt to isolate the problem and identify solution, if possible. If unable to solve the issue, refer issue to more experienced staff.
• Troubleshoot problems as well as provide application support to end-users.
• Follow-up with client and/or customer to ensure issue was resolved to their satisfaction.
• Provide excellent client service to corporate, franchisee stores and delivery service customers.
• Support clients on various work schedules that may include 24 x 7 support to International stores, franchisees and customers.
• Respond to queries using phones, email or other methods of communication.
• Provide basic instruction and support to clients with computer peripherals related to Caesar Vision product or delivery service customers.
• Log all issues identified in Service Now call tracking system.
• Report all trend calls to Supervisor or Manager Help Desk.

Who You Are

• High school education or equivalent.
• Requires a minimum of two (2) years of experience in a customer service call center and/or a minimum of two (2) years of experience in a technical, help desk environment.
• Evidence of knowledge and experience with call center software.
• Customer, client or call center environment experience with the ability to problem-solve with customers and an understanding of when to escalate questions or issues.
• Evidence of the ability to be collaborative with, and communicate clearly and effectively, with all types and levels of store personnel and delivery service customers who contact the help desk.
• Demonstrated ability to listen, ask questions, follow-up and address client concerns.
• Evidence of customer focused orientation with excellent phone etiquette and experience dealing with frustrated or difficult customers.
• Must demonstrate experience in a fast-paced workplace and ability to be flexible and responsive.
• Evidence of ability to communicate technical information to non-technical store personnel that contact the help desk.
• Evidence of organizational skills with the ability to prioritize workload and handle multiple priorities concurrently.
• Proven ability to function in a team environment, supporting team members when needed.
• Experience with Service Now call tracking system is preferred.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

• • Receives in-bound product by pallet or slip sheet with the use of electric forklift or pallet jack and verifies manifest to bill of lading.
  • Safely operates material handling equipment to accurately select, invert, palletize, stage and/or load orders for delivery of product to customers without damage or errors.
  • Replenishes pick slot locations as needed.
  • Checks each pallet built for accuracy (frozen, refrigerated and dry), shrink wraps product on pallets.
  • Loads and secures product in temperature-controlled trailers using a fork-lift or pallet jack.
  • Follows all Blue Line Good Manufacturing Practices (GMP’s) and Safety Requirements.
  • Other warehouse duties as assigned.

• • Ability to repeatedly lift and/or push or pull/reach above shoulder height heavy objects weighing up to sixty (60) pounds.
  • Ability to effectively use Warehouse Management Systems correctly to fill and receive orders and conduct accurate inventory.
  • Must be a self-starter with attention to detail.
  • Must be able to pass a pre-employment drug screen and background check

• • High School diploma or equivalent.
  • One year experience operating an electric forklift and pallet jack.
  • Working knowledge of RF indoor voice technology.

• • Works in a variety of locations throughout the warehouse. Position may require continuous standing, lifting, bending, and moving of heavy materials weighing up to 60 pounds.
  • Regularly required to work various hours in cooler and freezer with temperatures ranging from 35 degrees to minus 10 degrees.
  • Ability to work a flexible schedule (holidays, weekends, and various shifts) as well as overtime, as needed.

JOB SUMMARY

The Account Executive, New Business is responsible for developing and driving season ticket sales of ticket packages for all sports and entertainment through cold calling to generate new business. This position is also responsible for developing new customer relationships and strengthening relationships with existing customers.

Key Responsibilities

• Meet or exceed both individual and team sales goals.
• Actively research and prospect new sales leads to sell for all sports and entertainment and partial plan ticket packages (additional goals for group and premium seating sales will be established).
• Meet or exceed minimum call requirements on outgoing cold calls per day to generate new business.
• Establish, promote, and maintain relationships with group clients
• Meet or exceed a minimum of 50-60 outgoing cold calls per day in an effort to generate new business
• Set a minimum of 10 face-to-face appointments per week in an effort to generate new business
• Create opportunities for new business with existing customers, such as tours, theme nights, pre- and post-event receptions
• Handle all incoming calls from sales prospects
• Process ticket orders in a timely and efficient manner
• Provide first-class customer service to generate new clients and sales revenue, as well as repeat business and referrals
• Ensure timely collection of payments, monitor ticket fulfillment and maintain detailed records on purchase history
• Perform assigned game day responsibilities such as attending games to develop an understanding of events, meet new and key clients to ensure they have a positive experience, as well as participate in any promotions or appointments as requested
• Maintain and submit accurate daily, weekly and month reports on sales activity
• Process ticket orders in a timely and efficient manner

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor’s degree in business, marketing, communications or related field
• Minimum two years sales experience preferably in a ticket sale role
• Knowledge of sports and entertainment industry

• Possess the highest integrity and ethical standards
• Effective verbal and written communication skills
• Demonstrated ability to formulate solutions and resolve issues in a timely manner
• Exceptional organizational skills with an ability to multitask and maintain deadlines in a high-paced environment
• Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint
• Strong attention to detail and accuracy with high standards for quality; ability to keep accurate and detailed records
• Excellent phone étiquette and Professional demeanor
• Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Preferred Knowledge, skills and abilities

• Knowledge and previous use of classic ticketing sources, CRM Database and Archtics preferred, but not necessary.

Supplemental Job Functions

• Perform other duties and responsibilities as assigned

WORKING CONDITIONS

• Irregular and extended hours including nights, weekends, and holidays
• Exposure to high noise level
• Frequent visual/auditory attention

Addendum

Red Wings

• Actively researching Detroit Red Wings, Tigers and College hockey season tickets

Tigers

• Actively researching sales leads to Detroit Tigers