Job Summary:

Assists the shift lead in training sanitation crew, and works with the crew in carrying out sanitation functions and activities, ensures and regulates sanitation codes, and responsible for the entire sanitation obligations in the absence of the lead, all in accordance with state and federal regulations, company policies and procedures, including policies related to food safety and quality.

Essential Job Functions:

1. Assists lead in ensuring company equipment and facilities are clean and conform with all regulatory and company guidelines in order to maintain the highest standards of company quality and safety.

2. Complete all required AIB food safety and quality modules on annul basis or within 15 months from start date.

3. Consults and communicates with lead to ascertain the schedule, tasks and problems that require immediate action. Assists with task distribution and task completion related to inspections.

4. Assists the lead in ensuring quality and quantity job outputs. Ensures that all cleaning schedules and goals are accomplished on time.

5. Follows all instructions and procedures as outlined in the SSOP manual. Motivates other employees to carry out their functions with strict adherence to the SSOPs. Understands MSDS: Use appropriate chemical(s) recommended for equipment. Must use only standardized ratios for cleaning solution preparation, as specified in SSOP manual.

6. Dismantle, clean and reassemble complex production line machinery. Assists Lead in updating and maintaining detailed cleaning procedures in the plant. Monitors cleaning methods of sanitation crew. Directs crew to recommended procedures and ensures proper approaches and operations.

1. Understands and complies with all the safety standards and GMPs of the plant. Ensures that employees use safety wares provides by the company, requests for purchase and replacement of damaged safety supplies.

2. Assumes lead role when applicable, due to PTO, off site training or other such absences.

3. Assists the Manager in maintaining sanitation inventory by checking stocks of cleaning chemicals and tools, and informing the Manager of supplies needed.

   Minimum Knowledge/Skills and Abilities:

1. High School Diploma or equivalent.

2. A minimum of two years of experience in food manufacturing sanitation operations or similar position.

3. Willingness to learn, adapt and apply all practical ideas, information and instructions inherent in SSOPs. Good knowledge of safety and GMPs, sanitation procedures and chemical applications.

4. Physically able to lift, push or pull weights over 50lbs, and ability to operate forklifts, scissor lifts and various cleaning equipment.

5. Must be able to read, write and communicate instructions to subordinate sanitation workers and trainees

1. Ability to work flexible work shifts including nights, weekends, overtime and swing shifts

2. Conducts his or her self in a professional manner, interacts with all departments and workers in a friendly manner, and maintain all the company rules and regulations. Show good leadership and ability to solve problems by making right decisions and judgment.

   Working Conditions:

1. Ability to work in uncomfortable condition such as hot, cold, wet/humid, dusty

   and messy environments.

2. Must be able to work on ladders and areas requiring boom lift equipment.

3. Requires use of personal protective and or safety equipment.

JOB SUMMARY

This position will be responsible for performing skilled and semi-skilled tasks in the installation, repair, maintenance and operation of mechanical, environmental controls, and life safety systems throughout Comerica Park.

Key Responsibilities

• Responsible for the installation, maintenance, operation and repair of mechanical equipment and systems.

• Ensures proper operation of systems in compliance with required regulation and codes.

• Tests, maintains and evaluates equipment by using instrumentation.

• Tests and calibrates electronic HVAC and building automation controls ensuring equipment is functioning properly and efficiently.

• Performs as required, skilled maintenance activities to include but not limited to brazing, soldering, and plumbing.

• Inspects and repairs pumps, fans, valves, and motors ensuring proper operation of the facility equipment and systems.

• Performs all duties in a safe manner and in accordance with work standards.

• Complies with all company policies and procedures and adheres to company standards of business ethics and conduct.

• Strong understanding and knowledge of BAS systems.

• Experience with fire alarm and suppression systems.

• Strong electrical background to diagnose and repair control voltage to high voltage equipment (24v – 480v 3 phase).

• Must be a team player committed to working in a quality environment.

• Willing to perform other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

• Technical Schooling, Associates or equivalent experience required

• Two years’ experience is required

• CFC certification required

• Level 3 refrigerant license preferred

• Ability to use computers using the window based software environmentMust be able to be on call and to work any shift, weekends and holidays if necessary.

WORKING CONDITIONS

• Outdoors and office environment.

• Position will need to work in various weather conditions.

• Position will be required to work evenings, weekends, holidays, etc.

• Must be able to lift 50 pounds and move with large bulking items.

• Ability to walk, sit, climb, crawl, kneel, squat, bend, and extend arms and legs fully.

• Ability to use hands to manipulate and effectively use tools and controls.

• Ability to climb to high locations around the ballpark.

Job Summary

Responsible for the management of company inventory. This includes the evaluation of inventory levels, determining product needs, placing purchase orders with suppliers that adhere to established lead times, adhering to inventory level goals set forth by the company, and working with internal departments to ensure timely deliveries. Position handles time-sensitive and confidential pricing information.

Key Responsibilities

• Evaluate inventory levels and forecast usage for all products in assigned categories and/or distribution centers. Be aware of upcoming promotions, holidays, and/or other factors that might impact the weekly demand and/or order patterns.
• Analyze inventory trends and identify ways to reduce costs associated with transporting and storing inventory, while still providing high levels of customer service. Advise department managers of low turnover and inactive products or any unusual trends associated with inventory.
• Decide on appropriate amounts of product to order and place purchase orders with suppliers to replenish inventory as needed while holding inventory levels to goals as outlined by the Company. Assist distribution centers in minimizing product spoilage due to shelf-life and ordering problems.
• Maintain item database in the ERP system and ensure orders are acknowledged. Completes tasks associated with phasing in and out items as requested, while working to build accurate models for calculating projections, pack size and lead times.
• Partner with supply chain, DC directors, and operations/management to generate appropriate solutions to problems, and identify solutions when out of stock, shelf-life, supplier minimum quantity requirements and over stock issues arise.
• Work with transportation team to ensure on-time deliveries of company managed loads, vendor managed loads, and inter-DC transfers.
• Collaborate with the international team and distributors to enter orders when necessary, assist in solving logistical issues between suppliers and international markets, and be aware of company promotions, tests, and new items that impact demand from international markets.

Minimum Knowledge, Skills and Abilities

• High School Diploma or GED and college level coursework or equivalent experience.
• Minimum of two (2) years of experience in inventory management or a related field.
• Strong Microsoft Excel, including advanced Excel skills and strong mathematical aptitude.
• Excellent record of accuracy and attention to detail. Ability to establish ongoing relationships with vendors and utilize vendors as needed to ensure available quantities of supplies are in warehouse.
• Good verbal and written communication skills as well as interpersonal skills. Ability to effectively communicate with a wide variety of audiences.
• Evidence of ability to plan and prioritize work, handling multiple issues at once.
• Strong analytical and problem-solving skills.

Preferred Knowledge, Skills and Abilities

• Bachelor’s degree in Materials and Logistics Management, Supply Chain Management or related field.

Working Conditions

• Works in a normal office environment where there is no physical discomfort due to temperature, noise, dust, and the like.

Summary

This position is responsible for the management of the real estate portfolio data. Inputs, maintains, organizes, and reports on information regarding lease dates, dollar values and financial accounting transactions into a lease management software database. Prepares, processes and reconciles AR & AP transactions to ensure accurate and current lease information is maintained. Provides similar services for other real estate contracts as necessary.

Key Responsibilities

• Lease Abstraction Abstract Leases and other legal documents into lease administration database, verify proper and accurate abstraction of critical dates, lease clauses, and financial obligations.
• Manage and Maintain Property Database System Check data input in the property database system to ensure accuracy, Update property database system records with new payments, balances, customer information etc., manages and maintains tickler system for tracking important dates and tasks, Provide critical date tracking and support to real estate team.
• Reporting Provide reporting and information for any changes in portfolio including acquisitions, dispositions, and estoppels, report critical data on monthly basis to real estate team, oversee the flow of leases and lease documentation throughout the life of each lease, produce report including custom reports and provide analysis (including financial) as required, responsible to provide regular accountability metrics and performance measurement results.
• Accounting/Rent Obligations Manages percentage rent obligations for portfolio including sales reporting, interpretation and application of lease requirements for breakpoint and payment calculations, completing tasks by critical dates and facilitating resolution of Landlord and internal percent rent issues, analyze/process and ensure timely and accurate processing of rents, real estate taxes, and all other charges associated with property portfolio, review and ensure timely collection of income and allowances, calculate and Issue annual CAM, Operating Expense and Real Estate Tax reconciliations, calculate and Issue annual rent adjustments, compose and prepare routine correspondence, rental notices, and rent commencement letters.
• Certificates of Insurance – maintain critical dates of expirations in database.
• Facilitate and track routing and signature of various documents s/lease documents.

Requirements

• Bachelor’s degree in Business, Finance or related field.
• Minimum 5-7 years real estate experience.
• Experience understanding and using real estate and accounting terms.
• Knowledge of lease management databases.
• Real Estate Financial analysis experience and understanding of financial concepts.
• Highly proficient with MS Office Suite, including comfort with Internet based research.
• Strong organizational abilities and attention to detail.
• Ability to multi-task and meet deadlines.
• Excellent oral and written communication skills.
• Analytical and problem solver.
• Team player while also being able to work autonomous

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will be responsible for ensuring that our digital space is up and running at all times and performing at its peak capability. You will be responsible for planning, deploying and troubleshooting application stacks in support of our growing e-commerce business. You will also interact with several functional areas across all levels of the organization.

How You’ll Make an Impact

• Work closely with our Store, ESB, and Development teams to design our application stack for an enhanced digital presence, performance, and availability on multiple cloud services.
• Conduct post-mortem reviews of system down time with internal stakeholders to put short- and long-term solutions in place to eliminate repeat occurrences.
• Conduct risk analysis to review system shortcomings that present risk of downtime for application stacks. Continuously improve our internal processes and controls to ensure optimal performance.
• Implement DevOps changes and rollouts and shepherding deployment in a manner leading to optimal results.
• Combine software and systems engineering to build and run large-scale, distributed, fault-tolerant systems. SRE ensures our internally critical and our externally visible systems have reliability and uptime appropriate to users' needs and a fast rate of improvement while keeping an ever-watchful eye on capacity and performance.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Use configuration management tools to create repeatable environments.
• Create dashboards which communicate and alert on the overall system health to less technical colleagues.
• Develop system configuration management templates, and audit systems against those templates over the system lifecycle.
• Work with developers to quickly identify and address issues to provide smooth code rollouts and seamless change back-out when there are problems.
• Perform code deployments.
• Install, configure, and maintain middleware and ESB environments.
• Install, configure, and maintain “cloud” hosting technologies.
• Install, configure, and maintain API gateways.
• Routine load testing of our systems.
• Optimize platform builds and automation.
• System and service performance tuning, troubleshooting and debugging.
• Use tools like Puppet, Satellite, Jenkins, Hudson, ELK Stack, Terraform, Ansible, Salt & Splunk.

Who You Are

• Bachelor’s Degree in Computer Science or similar area. Experience may be considered in lieu of a degree.
• Minimum of four (4) years of Linux systems administration experience.
• Experience with Apache, Tomcat, Wildfly, .NET or .NET Core hosting.
• Working knowledge and experience with Networking fundamentals.
• Expert skill level in Scripting and Automation.
• Expert in high-availability and load balancing technologies.
• Willingness to document technical processes and share knowledge with others.
• Capable of following and composing process and procedure documentation, as well as training other users on complex topics.
• Ability to interact with colleagues from all levels of the organization, both technical and non-technical, and communicate technical ideas effectively.
• Proven ability to work independently with minimal supervision.
• Provide Level 2 & 3 support, on a 24 x 7 schedule, for all operational and outage issues relating to the infrastructure.
• Able to participate in an on-call rotation performing weekend and after-hours support.

What Will Make You Stand out

• QSR experience
• Ability to learn new technologies or support existing applications quickly and with minimal guidance.
• Thrives on technical challenges and takes pride in solving them.
• Comfortable in a fast-paced, dynamic environment, and doing things differently.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Job Summary

The main objectives of the Director, Cyber Security -Governance, Risk and Compliance are to lead the design, development, documentation and communication of governance, risk management and compliance-related policies, standards, procedures, and enablers in order to drive consistency in approach and output that results in improved decision making. This role will be responsible for the design and development of operations in support of risk management (including third parties), compliance and security training, and awareness. They will oversee the governance, risk, and compliance function to ensure key compliance metrics and reports are consistently generated, aggregated, and reported to the VP of Information Security, CIO and other executive stakeholders. Additionally, this role is responsible for the broader vision of how these functions must continue to evolve and improve over time by maintaining a multi-year capability improvement roadmap of prioritized projects and associated resource and funding requirements for inclusion into the broader cybersecurity strategy and roadmap.

Key Responsibilities

• Develop and oversee the adoption of a policies and standards framework. In addition, ensure these policies and standards (and any exceptions to them) are maintained current and relevant and appropriately managed over their lifecycle.

• Monitor, analyze, and track requests for policy exceptions and support the assessment and qualification of risks associated with deviations.

• Collaborate with legal and data privacy functions in the interpretation of regulatory requirements and compliance expectations.

• Lead the development of an information management framework, ensuring the proper application of security controls in a manner that is commensurate with the associated risks.

• Collaborate with IT Infrastructure and other relevant stakeholders to identify existing capabilities and processes for maintaining the critical asset inventory.

• Develop enablers and processes to identify critical assets and perform assessments consistently across all entities.

• Coordinate with business and IT stakeholders to ensure the timely identification of cyber risks across markets as well as compliance with all appropriate regulatory requirements and internal cybersecurity policies and standards.

• Establish a third-party risk management program to ensure proper vetting and due diligence of third-party suppliers and partnerships.

• Develop and drive a cybersecurity training and awareness program to ensure proper education of cybersecurity topics to embed in the organization. Educate business and IT stakeholders, including high-risk groups.

• Report on the effectiveness of governance and compliance activities by collecting and aggregated key risk and compliance metrics.

• Develop standard metrics and KPIs for reporting compliance with policies, standards, and regulatory requirements.

• Aggregate, analyze, and report risks and compliance metrics to the VP of Information Security, CIO, and other executive stakeholders.

• Actively communicate and keep abreast of the latest trends in cybersecurity, governance, risk, and compliance management.

• Actively contribute to request for input and feedback into Governance, Risk, and Compliance initiatives.

• Facilitate meetings with business members and participate in projects relating to changes in regulatory requirements and audit for examination of findings.

Minimum Knowledge, Skills and Abilities

• Bachelor’s degree in Business Administration, Management Information Systems, Information Security, Cyber Security, or a related field is required.

• Minimum of 10+ years of relevant work experience in cybersecurity policy, standards, compliance, legal, or risk management functions.

• Experience with governance, risk, and compliance technologies, and developing policies and standards.

• Experience identifying, evaluating, and managing risk.

• Experience developing risk management processes and associated reporting models. Including developing and implementing third-party risk management frameworks and processes.

• Experience discerning and designing an organization’s protection needs (i.e. security controls) for information systems and networks.

• Experience with the interpretation of regulatory requirements and guidance with support from legal.

• Experience developing impactful cybersecurity awareness materials and campaigns. Strong understanding of organizational training and education policies, processes, and procedures.

• Experience in effectively communicating business risks related to cybersecurity threats.

• Deep understanding of cybersecurity and the relationship between threat, vulnerability, and information value in the context of governance, compliance, and risk management.

• Knowledge of current industry methods for evaluating, implementing, and disseminating information technology (IT) security tools and procedures.

• An understanding of emerging technology and digital trends and their impacts on cybersecurity.

• High proficiency with common cybersecurity management frameworks, regulatory requirements, and industry-leading practices.

• Strong knowledge of third-party risk management leading practices and the potential cybersecurity risks involved in third-party relationships.

• Deep understanding of risk-based decision-making (i.e. risk analysis, mitigation, resolution, acceptance, etc.).

• Strong process design, time management and organizational skills.

• Proven ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means. The ability to build consensus and support.

• At least one of the following certifications is required CRISC, CISA, CISM or CISSP.

Preferred Skills, Knowledge and Abilities

• Master of Information Security, Master of Cybersecurity and Information Assurance, Master of Business Administration, or related field.

• Restaurant and/or Retail cybersecurity leadership experience.

• Experience working on a global team is preferred.

• Welcome and greet our suite level guests and assist them with any question or need they may have during their visit.
• Be available to work majority of ticketed events at Little Caesar’s Arena.
• Engage guests on the suite level at every opportunity, getting to know regular guests by name.
• Acquire a vast knowledge of the suite level’s policies and procedures.
• Guard doors and stairways ensuring guests stay in the proper areas.

• Performs other duties as assigned

• High school diploma and one to two years of customer service related experience is required.
• Previous serving experience, ability to feel comfortable in an exclusive setting.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Must be able to work evenings, weekends, and holidays

• Experience working in the sports and entertainment industry

• Irregular and extended hours including nights, weekends, and holidays
• Ability to climb stairs and stand for long periods of time
• While performing the duties of this job, the colleague is occasionally exposed to moving mechanical parts and outside weather conditions.
• The noise level in the work environment is usually loud.
• Frequent visual/auditory attention

• Welcome and greet all of our guests and assist them with any question or need they may have during their visit.
• Assist outside the arena with line management in all weather conditions.
• Handle all complaints from start to finish including seating issues and issues with guests.
• Run the Guest Service Offices.
• Engage guests at every opportunity.
• Approach every guest who has been hit by a puck.
• Assist with finding lost guests.
• Enforce building policies.
• Look out for guest's safety and well-being.
• Problem solve.
• Assist our disabled guests including wheelchair escorts.
• Work with other departments to provide each and every guest with the best possible experience.

• Performs other duties as assigned

• High school diploma and one to two years of customer service related experience is required.
• Ability to speak clearly and concisely under pressure.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively communicate information in one-on-one and small group situations to customers, clients, and other colleagues of the organization.

• Experience working in the sports and entertainment industry.

• Irregular and extended hours including nights, weekends, and holidays.
• Ability to climb stairs and stand for long periods of time.
• While performing the duties of this job, the colleague is occasionally exposed outside weather conditions.
• The noise level in the work environment is usually loud.
• Frequent visual/auditory attention.
• Ability to occasionally lift and/or move up to 25 pounds.

Job Summary

Transports and delivers products from company distribution center to customer location with tractor trailer combination up to 65 feet long, to achieve safe, on time, accurate deliveries while maintaining outstanding customer service.

Essential Job Functions

• Performs daily pre and post trip vehicle inspections of tractor and trailer and have deficiencies corrected if vehicle is not safe to operate.
• Operates on board recording system (OBR) and adheres to all company policies, D.O.T. regulations, and all federal, state and local traffic laws while driving.
• Selects and repeatedly lifts products weighing up to sixty (60) pounds from temperature-controlled trailer.
• Delivers products primarily at night, through use of hand truck and/or lift gate method into designated customer locations including walk in cooler.
• Provides courteous, prompt and professional customer service at all times.
• Verifies accuracy and quality of delivery. Obtains customer signature on invoice whenever possible.
• Maintains cleanliness of tractor and trailer.
• Ensures all cargo is properly secured inside trailer.

Minimum Knowledge, Skills and Abilities

• Must be D.O.T. qualified, with an acceptable CSA score, knowledgeable and able to pass all pre employment requirements.
• Must possess a satisfactory driving record.
• Ability to repeatedly lift up to sixty (60) pounds in order to unload truck at multiple stop locations.
• Must be available to work a flexible schedule, including but not limited to nights, weekends, layovers, holidays, as well as short notice.
• Possess a valid commercial driver’s license and medical examiner’s certificate.
• One-year experience and 100,000 miles of verifiable tractor-trailer experience.
• Must be at least 25 years of age.
• Must have a courteous, professional demeanor.
• Basic reading, writing and arithmetic skills in order to maintain accurate records of deliveries.
• High school diploma or equivalent.

Working Conditions

• Drives a tractor-trailer combination vehicle during shift.
• Position requires frequent standing, lifting, bending and moving of heavy product (sixty pounds +).
• May be exposed to varying temperatures and seasonal climate conditions due to exposure, external of tractor-trailer.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will work individually and, on a team, participate in all aspects of software engineering including technical design, development, testing and support. You will be responsible for individually completing small to medium sized projects as well as for the delivery of complex components of large projects while working as a member of a team. You will also provide deep expertise as a subject matter expert in one or more areas of software development technology.

How You’ll Make an Impact

• Design, development, and support of technical projects through to completion according to project standards and user satisfaction. Responsible for the delivery of small to medium sized projects as well as for the delivery of complex components of large projects as part of a team. Projects may support multiple departments and Ilitch-owned companies.
• Take part in the research and proof-of-concepts of new technologies. Present findings to senior technologists in the organization.
• Develop software following corporate standards for, the design, development, testing, and support of software, systems, and applications. Produce excellent quality code with a focus on stability, security, and maintainability.
• Contribute to software architecture designs. Participate in the planning and design of future software and technical architectures.
• Work with fellow LCE developers as well as external resources located locally or off-shore.
• Participate in and actively contribute to formal design and code reviews for others’ work.
• Support QA in the development of integration test plans, test conditions, and expected test results.
• Resolve system issues and respond to suggestions for improvements.
• Provide support for production applications including on-call afterhours support on a rotational basis. Develop and maintain support documentation.
• Mentoring less-experienced developers in software development techniques and processes.
• Develop estimates for completion of programming projects and participate in developing formal project plans.
• Participates in technical aspects of system evaluation and vendor selection processes.
• Perform technical functions in the software development process such as performing builds and releases.
• Act as a subject matter expert in one or more areas of technology. Keep up to date with latest technology trends and developments.

Who You Are

• Bachelor’s degree in Computer Science or related field
  • Five (5) or more years of professional experience in and demonstrated expertise in two or more of the following technologies Microsoft .Net (C# or VB), HTML5 / JavaScript / CSS, Mobile development including Android and iOS native applications and hybrid applications, Sharepoint, Open-source Javascript libraries, Content management systems such as DNN, Joomla or Drupal, Social media integration tools and platforms, NoSQL Databases, Enterprise Service Bus (ESB) technologies.
• Three (3) or more years of experience working with data-driven systems using SQL and RDBMS.
• Experience using modern software architecture concepts such as MVC, SOA, SOAP, REST, and cloud/cloud hybrid models.
• Demonstrated knowledge of advanced programming techniques and experience mentoring less senior developers.
• Experience in a formal Software Development Life Cycle using continuous integration.
• Experience using formal software management and source control tools such as Team Foundation Server, Aldon, SVN, or Git.
• Excellent analytical and problem-solving skills. Ability to find creative solutions to solve problems while staying within practice guidelines.
• Self-motivated, curious, creative and passionate about technology.
• Demonstrated written and verbal communication skills.
• Experience developing formal estimations for project completion.
• Experience with Object Oriented (OO) techniques, including an understanding of common OO and web application design patterns

What Will Make You Stand Out

• Experience with Agile software development methodologies such as Scrum or Kanban.
• Master’s degree in Computer Science or related field.
• Formal certifications such as Microsoft Certified Professional certifications or MCSE.
• Team or technical leadership experience.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the Caesar Vision POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to implement the solution and resolve customer service issues, however, you will be expected to escalate more complex problems to more experienced staff and/or a Supervisor or Manager. You will be part of a team of Help Desk professionals supporting software solutions and third party delivery service to stores.

How You’ll Make an Impact

• Provide client support and technical assistance for basic incoming queries and issues related to the computer software, hardware and on-demand food delivery service.
• Analyze issues, asking appropriate questions and problem-solving methodologies. Walk the customer through problem-solving process and attempt to isolate the problem and identify solution, if possible. If unable to solve the issue, refer issue to more experienced staff.
• Troubleshoot problems as well as provide application support to end-users.
• Follow-up with client and/or customer to ensure issue was resolved to their satisfaction.
• Provide excellent client service to corporate, franchisee stores and delivery service customers.
• Support clients on various work schedules that may include 24 x 7 support to International stores, franchisees and customers.
• Respond to queries using phones, email or other methods of communication.
• Provide basic instruction and support to clients with computer peripherals related to Caesar Vision product or delivery service customers.
• Log all issues identified in Service Now call tracking system.
• Report all trend calls to Supervisor or Manager Help Desk.

Who You Are

• High school education or equivalent.
• Requires a minimum of two (2) years of experience in a customer service call center and/or a minimum of two (2) years of experience in a technical, help desk environment.
• Evidence of knowledge and experience with call center software.
• Customer, client or call center environment experience with the ability to problem-solve with customers and an understanding of when to escalate questions or issues.
• Evidence of the ability to be collaborative with, and communicate clearly and effectively, with all types and levels of store personnel and delivery service customers who contact the help desk.
• Demonstrated ability to listen, ask questions, follow-up and address client concerns.
• Evidence of customer focused orientation with excellent phone etiquette and experience dealing with frustrated or difficult customers.
• Must demonstrate experience in a fast-paced workplace and ability to be flexible and responsive.
• Evidence of ability to communicate technical information to non-technical store personnel that contact the help desk.
• Evidence of organizational skills with the ability to prioritize workload and handle multiple priorities concurrently.
• Proven ability to function in a team environment, supporting team members when needed.
• Experience with Service Now call tracking system is preferred.

Where You’ll Work

• Remotely from home

Build a Bigger, Better, Bolder Future
Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:
The main objective of the Director, Cyber Security -Architecture and Engineering is to oversee the development, implementation and maintenance of cyber security solutions that promote interoperability and manageability throughout the systems development life cycle and networking environments. Additionally, the role will support the identification and remediation of application-level vulnerabilities while meeting our organization’s risk management needs and business requirements. The Cyber Security -Architecture and Engineering Director is also responsible for the broader vision of how the organization’s cyber security related architecture and engineering function must continue to evolve and improve over time by maintaining a multi-year capability improvement roadmap of prioritized projects and associated resource and funding requirements for inclusion into the broader cyber security strategy and roadmap.

How You’ll Make an Impact:

• Define, communicate, and drive the deployment and adoption of consistent security architecture practices and solutions to promote interoperability and manageability.
• Design and develop cyber architecture standards and practices as well as enablers and processes for maintaining architectural artifacts.
• Proactively ensure inclusion of security standards and alignment with technical and reference architectures.
• Design and develop a DevSecOps strategy and manage implementation for the systems development lifecycle (SDLC) process.
• Design, develop and implement a Cloud Security strategy to ensure protection and availability of assets hosted in cloud environments.
• Continuously identify opportunities in new and existing architecture to incorporate innovative approaches including identity and access management, cloud security architecture, mobile platforms and secure web gateway (e.g. API security).
• Identify and evaluate tools and techniques to capture, model and analyze security architecture options.
• Develop and provide security implementation guidance to other business entities within the organization.
• Develop standard metrics and KPIs for compliance with security architecture standards compliance and policies.
• Ensure solutions are in alignment with business needs, organization architectural principles, security protection requirements and required functionality throughout the systems development life cycle.
• Collaborate with stakeholders to understand business needs.
• Maintain and update architecture and technologies standards, run books and inventory against cybersecurity frameworks.
• Support design and development of network, systems and data availability, resiliency, recovery and recovery testing.
• Identify and evaluate existing or new application security technology (code scanners, etc.) to be used and build, maintain and run those technologies.
• Design and develop targeted training for cloud, application security (technical and best practices).
• Actively communicate and keep abreast of the latest trends in cybersecurity architecture, risk management and cloud and application security.
• Facilitate meetings with business and IT members and participate in projects relating to changes in security architecture and solutions.
• Advise on application security requirements and considerations in alignment with emerging needs of the business.
• Provide inputs and adapting technologies configurations as needed for evolving regulatory and compliance needs.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Information Security, Cyber Security, or a related field is required.
• Minimum of 10+ years of relevant work experience in cybersecurity architecture, engineering application security or similar.
• Experience designing and deploying security architectures.
• Experience collaborating on architecture and engineering design options, implementation, testing and user acceptance.
• Experience developing and operating secure SDLC programs.
• Experience architecting secure solutions in the cloud environment including Infrastructure as a Service (IaaS), Software as a Service (SaaS) and Platform as a Service (PaaS).
• Experience interacting with development teams to articulate requirements and processes.
• Experience identifying, evaluating, and managing risk in a complex and changing environment.
• Working knowledge of NIST, Open Web Application Security Project (OWASP) and Open Source Security Testing Methodology Manual (OSSTMM).
• An understanding of emerging technology and digital trends and their impacts on cybersecurity.
• Strong understanding of risk-based decision-making.
• Deep understanding of the operational impacts of cybersecurity lapses.
• High level of time management, organizational skills, and attention to detail.
• Proven ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means.
• At least one of the following certifications is required CISSP, CCNA, CCENT, CCNP, GSEC, MCSA, CASS, GWEN. CSSLP, ECSP.

• Experience working on a global team is preferred.

• Position requires working non-traditional hours, as needed, including evenings, weekends, and holidays.
• This position may require minimal travel to vendor locations, assessment at stores and Ilitch Companies facilities, data centers or seminars/networking.
• Requires extended periods of time sitting and talking on the phone.
• Works in a normal office environment where there is no physical discomfort due to temperature, noise, dust, and the like.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

In this role, you will assist the team with a wide range of human resource related functions. Performs administrative and project/program support for the department including coordinating candidate travel, processing expense reports, interacting with vendors (relocation companies, temp housing, job boards, etc.) colleague requests, training or assisting or managing colleague events. Coordinates and maintains employee files, using electronic, traditional or computer data systems. You will act in a liaison role between colleagues and Human Resources. Ensure compliance and consistency in federal, state, and local laws and company policies. You will handle confidential information and handling data appropriately.

How You’ll Make an Impact:

• Administers/supports HR department projects and programs as directed and maintain documentation of events.
• Coordinates materials and assist team or other staff with colleague events and documentation.
• Compile spreadsheets, perform basic level analysis and assist with presentations as requested.
• Ensure all files are maintained and in compliance with applicable procedures, policies or audit requirements.
• Coordinate data collection and interaction with Equifax on unemployment claims.
• Acts in a liaison role between colleagues of all entities and human resource services.
• Performs administrative duties including but not limited to mail, faxes, filing, preparing meeting materials/handbooks, expense reports, scheduling meetings and conference rooms, etc.
• Maintains confidentiality and sensitivity to all HR related matters and information.
  
  Who You Are:
  

• Four Year degree in Human Resources or related area. Equivalent experience may be considered in lieu of formal education.
• Minimum of two (2) years of experience in one or more areas of Human Resources (i.e. recruiting, wellness initiatives, payroll, benefits, and legal compliance, etc.).
• Working knowledge of local, state and federal labor laws (i.e. EEO, FMLA, ADA, HIPPA, etc.).
• Proven attention to detail, accuracy, and strong analytical and problem-solving skills.
• Demonstrated verbal and written communication skills and evidence of ability to present data effectively and professionally.
• Evidence of highly developed organization and planning skills with the ability to prioritize and manage several concurrent, complex projects or activities.
• Demonstrated computer proficiency (Microsoft Office, database, Internet, etc.)
• Society of Human Resources (SHRM) certification is preferred.
  
  Where You’ll Work:
  

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.
  
  
  

Job Summary

The Account Executive, Inside Sales is responsible for driving sales of ticket packages for Detroit Red Wings, Detroit Tigers and College Hockey through cold calling to generate new business. This position is also responsible for developing new customer relationships and strengthening relationships with existing customers.

Key Responsibilities

Meet or exceed both individual and team sales goals. Actively research and prospect new sales leads to sell all Detroit Red Wings, Detroit Tigers and College Hockey season tickets and partial plan ticket packages (additional goals for group and premium seating sales will be established). Meet or exceed a minimum of 75 outgoing cold calls per day in an effort to generate new business. Set a minimum of 10 face-to-face appointments per week in an effort to generate new business. Handle all incoming calls from sales prospects. Process ticket orders in a timely and efficient manner. Provide excellent customer service to generate new clients and sales revenue, as well as repeat business and referrals. Network and implement sales promotion programs during Detroit Red Wings, Detroit Tiger and College Hockey, as well as various outside events and activities. Maintain and submit accurate daily, weekly and month reports on sales activity. Ensure timely collection of payments, monitor ticket fulfillment and maintain detailed records on purchase history. Contribute positively to the sales team atmosphere by developing mutually beneficial working relations with all sales team members.

Supplemental Job Functions

Sell other special projects when necessary. All other reasonable duties as assigned by supervisor.

Minimum Knowledge, Skills and Abilities

Minimum of a Bachelor’s degree from a four-year college or university. One year of related experience preferred, but not necessary. Knowledge and previous use of both classic Ticketmaster and Archtics preferred, but not necessary. Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Possess the highest integrity and ethical standards. Assertive, competitive, passionate, goal orientated and a strong work ethic. Have a friendly, professional and confident telephone manner. Excellent time management and organizational skills - must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales. Effective oral and written communication skills. Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed. Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint.

Preferred Knowledge, Skills and Abilities

Experience working in the sports and entertainment industry. Knowledge with Infinium. Knowledge and previous use of both classic Ticketmaster and Archtics preferred, but not necessary. Knowledge of sports and entertainment industry.

Working Conditions

Irregular and extended hours including nights, weekends, and holidays. Exposure to high noise level. Frequent visual/auditory attention. Working in an arena environment with varying temperatures. Lifting equipment that weighs up to 25 pounds. Frequent visual/auditory attention. Exposure to high noise levels. Irregular and extended hours including nights, weekends, and holidays.

Job Summary

The Account Executive, Inside Sales is responsible for driving sales of ticket packages for Detroit Red Wings, Detroit Tigers and College Hockey through cold calling to generate new business. This position is also responsible for developing new customer relationships and strengthening relationships with existing customers.

Key Responsibilities

Meet or exceed both individual and team sales goals. Actively research and prospect new sales leads to sell all Detroit Red Wings, Detroit Tigers and College Hockey season tickets and partial plan ticket packages (additional goals for group and premium seating sales will be established). Meet or exceed a minimum of 75 outgoing cold calls per day in an effort to generate new business. Set a minimum of 10 face-to-face appointments per week in an effort to generate new business. Handle all incoming calls from sales prospects. Process ticket orders in a timely and efficient manner. Provide excellent customer service to generate new clients and sales revenue, as well as repeat business and referrals. Network and implement sales promotion programs during Detroit Red Wings, Detroit Tiger and College Hockey, as well as various outside events and activities. Maintain and submit accurate daily, weekly and month reports on sales activity. Ensure timely collection of payments, monitor ticket fulfillment and maintain detailed records on purchase history. Contribute positively to the sales team atmosphere by developing mutually beneficial working relations with all sales team members.

Supplemental Job Functions

Sell other special projects when necessary. All other reasonable duties as assigned by supervisor.

Minimum Knowledge, Skills and Abilities

Minimum of a Bachelor’s degree from a four-year college or university. One year of related experience preferred, but not necessary. Knowledge and previous use of both classic Ticketmaster and Archtics preferred, but not necessary. Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Possess the highest integrity and ethical standards. Assertive, competitive, passionate, goal orientated and a strong work ethic. Have a friendly, professional and confident telephone manner. Excellent time management and organizational skills - must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales. Effective oral and written communication skills. Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed. Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint.

Preferred Knowledge, Skills and Abilities

Experience working in the sports and entertainment industry. Knowledge with Infinium. Knowledge and previous use of both classic Ticketmaster and Archtics preferred, but not necessary. Knowledge of sports and entertainment industry.

Working Conditions

Irregular and extended hours including nights, weekends, and holidays. Exposure to high noise level. Frequent visual/auditory attention. Working in an arena environment with varying temperatures. Lifting equipment that weighs up to 25 pounds. Frequent visual/auditory attention. Exposure to high noise levels. Irregular and extended hours including nights, weekends, and holidays.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

In this role, you will develop, coordinate, and oversee marketing and advertising activities for all stores in Latin America and the Caribbean region. Part of the role is to work with the local and international teams, agencies, franchisees, and other partners on implementing initiatives to drive sales, store traffic and market share. You will work with the Regional Marketing Director to define short-term and long-term strategies and to execute multiple marketing platforms throughout the year including new product development, advertising, media planning, consumer promotions, co-brand programs, local store marketing, digital strategies and social media content. This is a remote based position that can be based in the Miami/Ft. Lauderdale area or in Central or South America.


How You’ll Make an Impact:

• Develop strategies and tactics appropriate to the respective country and global brand positioning to ensure local relevance of the brand and ensure franchisee compliance to brand standards.
• Prepare individual Annual Marketing Plans with assigned franchisees in each state, incorporating recommended brand-building sales-building and media strategies and tactics.
• Conduct analysis of assigned country including survey of competitor’s pricing, products, and market demographics.
• Actively seek opportunities for synergies among assigned country and other international markets.
• Work closely with International Supply Chain, Finance, Communications, Legal, R&D and Operations to ensure appropriate support for planned Marketing activities.
• Communicate with franchise owners, marketing staff and senior management regarding Little Caesars marketing plans and performance.
• Ensure timely, accurate and thorough marketing communication to assigned country.
• Ensure effective communication of Corporate Marketing strategies through written communication, franchisee and regional meetings and regular follow-up.
• Manage local co-ops as appropriate. Guide and monitor co-op activities to ensure compliance to operating policies.
• Manage the development and approval of locally designed and produced materials, including local adaptations of materials from other markets. This may be done directly or through franchisee staff.
• Travel within assigned country as required to fully understand market dynamics, identify new sales opportunities and to assist franchise owners/licensees with their specific marketing needs. Meets personally with each franchisee a minimum of once per quarter.
• Monitor compliance with Annual Marketing Plans and contractually required Marketing investment levels. Monitors marketing budget and takes corrective action as necessary.
• Assist in developing and supporting strong grand opening plans based upon recommended strategies and expectations.
• Provide input and recommendations for annual International budgeting process regarding economic and competitive conditions in assigned markets/region, forecasted sales levels and similar aspects of the region.
• Develop relationships with LCE and franchisee advertising agencies and key suppliers (e.g. Pepsi)
• Provide analysis of program effectiveness and recommendations for future activities based on application of these analyses.
• Conduct seminars and other training to further develop franchisee marketing and other staff.

• Bachelor’s degree or equivalent with an emphasis in marketing and/or advertising; or equivalent work experience may be considered. MBA preferred.
• Four (4) years proven experience developing and executing marketing plans in Mexico and throughout the region.
• Ability to analytically and statistically evaluate print, broadcast, Local Store Marketing effectiveness, overall sales and competitive trends.
• Understands basic restaurant operations, particularly customer service. LCE in-store training required after hire.
• Excellent presentations skills, with the ability to convey facts and ideas clearly to both individuals and large groups.
• Excellent verbal and written communication skills.
• Excellent analytical and problem-solving skills.
• Excellent planning, organizational and multi-tasking skills.
• Proficient with Microsoft Word, Excel and PowerPoint.
• Ability to travel by automobile, airplane, train or public transportation as necessary, and to adhere to the travel policy guidelines.
• Required ability to obtain visas and to travel as needed to the US and regional markets.
• Fluent English & Spanish communication skills are required.

• Extensive international travel to the United States, assigned market and other countries as necessary.
• Situations encountered in assigned markets can vary significantly based on economic and political conditions.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will be responsible for leading Business Intelligence projects through relevant project management life cycle according to project standards and user satisfaction. Your projects may be planned or ad-hoc and likely be complex and/or referred from less experienced staff. The projects may support multiple departments and entities. You will serve as a lead developer who is responsible for more technically advanced projects in the department by proactively identifying and providing recommendations for solutions to improve systems and business processes. You will be in a liaison role between the business users/stakeholders and the BI. You will be responsible for mentoring less senior staff. This role will act autonomously and authority.

How You’ll Make an Impact

• Lead Business Intelligence projects through project management life cycle to completion according to project standards and user satisfaction. Projects may support multiple departments and Ilitch-owned companies.
• Consistently apply appropriate enterprise methodologies and standards for software development and execution and establish department specific standards.
• Provide analytical and problem-solving expertise to resolve business and systems issues. Proactively identify and provide recommendations on solutions for gaps in business processes and systems.
• Verify information accuracy, document source systems and processes, suggest improvements.
• Play an active role in planning and evolving the data architecture and strategy of LCE and Ilitch-owned companies.
• Act as a technical mentor to others and training staff as appropriate. Translate technical information to a non-technical audience.
• Keep pace with business trends, standards, and best practices in area of expertise, contributing to continuous improvement for the department and overall.
• Identify and implement new capabilities and best practices to develop and improve automated data analysis processes.
• Lead the development of process improvements to help scale operations to support growth.
• Respond to applicable BI inquiries or forward to appropriate staff member.
• Collaborate with business leaders to create new and modify existing financial, analytical and other customized reports using MS SQL, SSRS, SSAS, SAP, and Tableau reporting platforms.
• Create reports, cubes, and report templates used by key decision makers to gain financial and other quantitative insight.
• Collect, analyze and present actionable data to drive seller experience, business development and product management decisions at a senior level.
• Install, support, and maintain complex EDI related business systems; and all IT warehouse system administration and maintenance tasks.

Who You Are

• Bachelor's Degree in Computer Science or related discipline. Equivalent years of experience in computer programming may be considered in lieu of degree.
• Minimum of seven (7) years’ experience in a software development role and “hands-on” experience with Microsoft BI Platform (SQL Server, SSIS, SSAS, SSRS) or other BI tools (Cognos, Business Objects, Tableau, Qlikview).
• Demonstrated experience and expertise in analysis and design of complex business applications.
• Demonstrated critical thinking, problem solving, analytical skills, attention to detail and project management methodology.
• Ability to function in a fast-paced, team environment and interact professionally with all levels in the organization.
• Excellent organizational skills and demonstrated initiative and follow through with the ability to prioritize multiple, concurrent projects and meet project completion goals and budgets.
• Evidence of highly developed verbal, written communication and presentation skills with the ability to communicate complex technical data to a wide audience.
• Demonstrated organization and planning skills with ability to prioritize multiple concurrent projects.
• Knowledge and experience working with Relational Databases, SQL, NoSQL Technology, Infinium financial and Human Resource packages, and NCR Power Application, preferred.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will serve as a part of a team that oversees a variety of systems and technologies, including SAN, server visualization and Windows server environments. You will track server activity, perform upgrades of software and maintain hardware. You will serve as a subject matter expert addressing technical questions and improving efficiencies through system network functions. You will consult with business unit leaders to address future needs and provide infrastructure options. You will also operate autonomously and provide technical assistance to less experienced IT colleagues. This role will support all the Ilitch companies.

How You’ll Make an Impact

• Strong knowledge of Windows Server, Desktop, and Active Directory Administration.
• Strong knowledge of VMWare ESX, vCenter, and View environments.
• Experience scripting using PowerShell, VB, Perl, Ruby or Python.
• Experience with EMC Avamar.
• Experience documenting complex environments.
• Experience with project management, vendor management, and policy development.
• Design, integrate, test and maintain a wide variety of system and network technologies.
• Configure and manage hardware and VM based Windows Server installations.
• Maintain production systems with updates.
• Monitor and troubleshoot all aspects of server infrastructure.
• Capacity management and performance tuning.
• Ensure system security and data integrity.
• Provide 24 x 7 support for systems, applications and tools as required.
• Use high-level communication skills to collaborate, influence and persuade team members and management inside and outside of the department.
• Provide on call Level 1 & 2 support for all operational issues and outages relating to the infrastructure.
• Subject matter expert in the following technologies Windows, VMWare, SCCM.
• Strong breadth of knowledge across technology disciplines.
• Ability to convert complex information into simple, explainable solutions.
• Understanding of current and future business needs met by infrastructure platforms.
• Results-driven with a bias towards practical applications.
• Possess a planning orientation with integrative and strategic thinking skills.
• Ability to drive and achieve consensus/support from large diverse groups.
• Maintain familiarity with currently implemented and new technology, including new versions of software/firmware, implementation of upgrades, and changes to procedures/commands.
• Provide clear communication and documentation of events, processes, procedures and configuration details.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Communicate and monitor compliance with existing practices.

Who You Are

• Bachelor’s degree in Computer Science or related degree with computer classes. Equivalent experience may be considered in lieu of formal education.
• Minimum of two (2) years of experience in virtual networks, maintaining server functionality, and an understanding of storage systems, including maintenance and configuration.
• Solid VMWare skills creating, maintaining and troubleshooting all aspects, including hosts and VM.
• Strong understanding of Window®, Linus, Office 365, scripting and automation, Azure AD, Windows AD. I-Series experience is preferred.
• Knowledge and experience with network topology.
• Proof of effective verbal and written communication skills and the ability to communicate to a wide variety of technical and non-technical audiences.
• Proven capacity management process capabilities that contribute to IT resource planning to meet current and future business requirements.
• Demonstrated attention to detail, analytical skills and effective problem-solving abilities.
• Evidence of ability to work independently and with minimal supervision.
• Demonstrated problem-solving and decision-making skills.
• Ability to work various schedules which support a 24 x 7 shift to include nights, weekends and holidays.
• Ability to participate in an on-call rotation performing weekend and after-hours support.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Job Summary:
To be an ambassador by providing first class customer service to every guest at every event.

Key Responsibilities:

• Welcome and warmly greet our guests and assist them with finding their seat as well as with any question or need they may have during their visit.

• Responsible for monitoring crowd behavior, and taking steps to ensure that each guest may enjoy the event without disruption from others.

• Be the first responder to all issues in the seating area, summoning for assistance when necessary.

• Keep seating area safe and organized ensuring all guests are in the proper seat and area is free from messes and hazards.

• Scan tickets as guests enter the arena, and ensure that no guest is granted admittance without a valid ticket.

• Guard doors and stairways ensuring guests stay in the proper areas.

• Engage guests at every opportunity, taking the time to recognize regulars by name when appropriate.

• Be available to work at least 50% of all ticketed events.

• Learning the seating, layout, and policies and procedures of each of our venues.

• Be able to critically think and problem solve.

Supplemental Job Functions:

• Performs other duties as assigned.

Minimum Knowledge, Skills and Abilities:

• High school diploma and one to two years of customer service related experience is required.

• Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.

• Ability to print and speak simple sentences.

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.

• Ability to perform these operations using units of American money and weight measurement, volume, and distance.

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

• Ability to deal with problems involving a few concrete variables in standardized situations.

Preferred Knowledge, skills and abilities:

• Experience working in the sports and entertainment industry.

Working Conditions:

• Irregular and extended hours including nights, weekends, and holidays.

• Ability to climb stairs and stand for long periods of time.

• While performing the duties of this job, the colleague is occasionally exposed to moving mechanical parts and outside weather conditions.

• The noise level in the work environment is usually loud.

• Frequent visual/auditory attention.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above is intended to describe the key responsibilities, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities or nonessential requirements. Olympia Entertainment, Inc. has the right to change, modify, suspend, interrupt or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the employee.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will be responsible for overseeing all software testing, including functional testing of assigned project(s) as well as quickly and accurately determining the best approach to testing. You will be the liaison with Projects Managers, external vendors and clients who are both technical and non-technical to gather requirements and test customizations and implementations for a variety of customizable products and projects, including POS systems. Additionally, you will verify the Database, analyze and validate database changes. You will also lead a functional and technical Quality Assurance team and propagate a strong sense of quality ownership. This role actively participates in the continual improvement efforts of the LCE Software Development Life Cycle with highly developed tactical and strategic skills. You will provide guidance to less-experienced staff members and operates with minimal supervision.

How You’ll Make an Impact

• Collaborate with the development teams and business stakeholders to ensure testable user stores are created and estimated.
• Provide proactive guidance during all stages of the development lifecycle, including influencing specific project outcomes with the goal of defect prevention.
• Participate in triage activities and report test status with progress and identified risks.
• Identify, compile and maintain weekly/monthly quality metrics and reports.
• Plan, design and define test cases and test strategy, provide QA estimates for testing completion, provide test management and test reporting throughout the testing cycle.
• Align testing estimates, timelines and all relevant documentation (checklists, bug reports, post-launch summaries, etc.).
• Review code to troubleshoot issues down to the root cause, isolate defects and provide detailed bug reports.
• Document and disseminate test results, release notes and required troubleshooting guides for field support.
• Analyze business requirements for accuracy, completeness, redundancy, ambiguity and testability.
• Foster a continuous improvement approach to QA activities and make recommendations to management on potential enhancements.
• Collaborate with the QA team to isolate defects and streamline the bug fixing process.
• Take an active leadership role in end-to-end quality of the work produced by the Quality Assurance team.
• Maintain proficiency with existing technologies and develop skills with new technologies.
• Build and share product knowledge within project and QA teams and consistently represent quality activities and processes.

Who You Are

• Bachelor’s degree in Information Technology, Computer Information, Quality Assurance or related discipline. Equivalent experience may be considered in lieu of formal education.
• Minimum of six (6) years of experience in a Quality Assurance role.
• Minimum of three (3) years of experience of scripting experience delivering successful products in Agile, Iterative, Waterfall environments.
• Minimum of two (2) years of automated testing experience in large enterprise environments.
• Demonstrated ability to analyze quality of the product by analyzing and validating defect leakages before deploying to field.
• Expert ability to apply concepts of unit, system, regression, product, integration and acceptance testing.
• Minimum of two (2) years’ experience in writing SQL statements to validate data and a strong understanding of testing processes and tools.
• Demonstrated understanding of database schemas.
• Strong manual testing proficiency using Quality Assurance Test Engineering techniques, methodologies and best practices leveraging test management tools such as HP Quality Center.
• Experience leading Integration, Unit, GUI, Stress, functional, End to End and UAT testing in a Delphi and PHP environment as well as mobile applications for iOS and android system.
• Ability to investigate, review relevant facts and provide evidence towards case resolution. Successful problem solving/analytical skills such as critical thinking and the ability to lead as part of a problem-solving group.
• Effective communication skills with a clear, concise technical writing style. Able to communicate with internal colleagues of all levels, both technical and non-technical, as well as external vendors and franchisees.
• Demonstrates ability to prioritize work, manage multiple projects and department initiatives and experience to execute project tasks while in a high-pressure environment.
• Demonstrates the ability to make decisions based on sound technical judgement and experience.
• Proven planning and organization skills, with the ability to handle multiple projects concurrently and prioritize the meet completion and budget goals.
• Experience testing POS, web services, API, preferred.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

In this role, you will assist the recruiting team with a wide range of human resource related functions. Performs administrative and project/program support for the department including coordinating candidate travel, processing expense reports, interacting with vendors (relocation companies, temp housing, job boards, etc.) colleague requests, training or assisting or managing colleague events. Coordinates and maintains employee files, using electronic, traditional or computer data systems. You will act in a liaison role between colleagues and Human Resources. Ensure compliance and consistency in federal, state, and local laws and company policies. You will handle confidential information and handling data appropriately.

How You’ll Make an Impact:

• Assists recruiting team with staffing related activities including, I-9 processing and establishing and maintaining personnel files for multiple companies.
• Administers/supports HR department projects and programs as directed and maintain documentation of events.
• Coordinates materials and assist team or other staff with colleague events and documentation.
• Compile spreadsheets, perform basic level analysis and assist with presentations as requested.
• Ensure all files are maintained and in compliance with applicable procedures, policies or audit requirements.
• Coordinate data collection and interaction with Equifax on unemployment claims.
• Acts in a liaison role between colleagues of all entities and human resource services.
• Performs administrative duties including but not limited to mail, faxes, filing, preparing meeting materials/handbooks, expense reports, scheduling meetings and conference rooms, etc.
• Maintains confidentiality and sensitivity to all HR related matters and information.
  
  Who You Are:
  

• Four Year degree in Human Resources or related area. Equivalent experience may be considered in lieu of formal education.
• Minimum of two (2) years of experience in one or more areas of Human Resources (i.e. recruiting, wellness initiatives, payroll, benefits, and legal compliance, etc.).
• Working knowledge of local, state and federal labor laws (i.e. EEO, FMLA, ADA, HIPPA, etc.).
• Proven attention to detail, accuracy, and strong analytical and problem-solving skills.
• Demonstrated verbal and written communication skills and evidence of ability to present data effectively and professionally.
• Evidence of highly developed organization and planning skills with the ability to prioritize and manage several concurrent, complex projects or activities.
• Demonstrated computer proficiency (Microsoft Office, database, Internet, etc.)
• Society of Human Resources (SHRM) certification is preferred.
  
  Where You’ll Work:
  

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

FAMILY. FUN. PIZZA.

Blue Line Distribution has been family owned and operated for over 40 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority.

We are in the business of making our customers’ lives easier every chance we get. Blue Line Distribution, the in-house distributor for Little Caesars Pizza, is now hiring Class A Route Drivers to join our team in Aurora, CO!

Job Details:

• Hourly pay with overtime after 40 hours.
• Average 45 hours/week.
• Hourly pay starting at $26.50.
• Yearly Safety & Performance Bonuses.
• Late model equipment through Ryder.
• Lift-gate, electric pallet jack or cart/ramp for easier use of unloading into stores.
• Routes dispatched at 10:00pm.
• Coverage area is Colorado, Wyoming, and Utah.
• Center runs Tuesday Morning through Friday morning. Generally, a 4-day work week with your weekends off. Local Routes only.

• Performs daily pre and post trip inspections of tractor and trailer and have deficiencies corrected if vehicle is not safe to operate.
• Operates on board recording system (OBR) PeopleNet and adheres to all Blue Line policies, D.O.T. regulations, and all federal, state and local traffic laws while driving.
• Selects and repeatedly lifts products weighing up to sixty (60) pounds from temperature-controlled trailer.
• Delivers products primarily at night through use of hand truck and/or pallet jack/lift-gate into designated customer locations including walk in cooler.
• Provides courteous, prompt, and professional customer service at all times.
• Drives a tractor-trailer combination vehicle during shift.
• Position requires frequent standing, lifting, bending and moving of heavy product (60+ pounds).
• May be exposed to varying temperatures and seasonal climate conditions due to exposure, external of tractor-trailer.
• Must be available to work a flexible schedule, including but not limited to nights, weekends, layovers, holidays, as well as short notice.

• Two (2) years of verified tractor-trailer experience with a class A CDL license.
• Must be at least 21 years of age.
• No more than 3 moving violations in the past 3 years.
• No more than 1 DOT preventable accident in the past 3 years. All accidents will be reviewed.
• Must be able to pass DOT pre-employment drug screen, DOT physical, and road test.

• Hourly pay with overtime after 40 hours.
• Average 42-52 hours/week.
• Hourly pay starting at $27.03.
• Yearly Safety & Performance Bonuses.
• Late model equipment through Penske.
• Lift-gate, electric pallet jack or cart/ramp for easier use of unloading into stores.
• Routes dispatched between 10:00pm and 5:00am.
• Coverage area is Northern California, Southern Oregon, and West Nevada.
• Center runs Monday night through Saturday morning. Generally, a 4-day work week with your weekends off. Mixture of Local and Overnight Routes.

• Performs daily pre and post trip inspections of tractor and trailer and have deficiencies corrected if vehicle is not safe to operate.
• Operates on board recording system (OBR) PeopleNet and adheres to all Blue Line policies, D.O.T. regulations, and all federal, state and local traffic laws while driving.
• Selects and repeatedly lifts products weighing up to sixty (60) pounds from temperature-controlled trailer.
• Delivers products primarily at night through use of hand truck and/or pallet jack/lift-gate into designated customer locations including walk in cooler.
• Provides courteous, prompt, and professional customer service at all times.
• Drives a tractor-trailer combination vehicle during shift.
• Position requires frequent standing, lifting, bending and moving of heavy product (60+ pounds).
• May be exposed to varying temperatures and seasonal climate conditions due to exposure, external of tractor-trailer.
• Must be available to work a flexible schedule, including but not limited to nights, weekends, layovers, holidays, as well as short notice.

• Two (2) years of verified tractor-trailer experience with a class A CDL license.
• Must be at least 21 years of age.
• No more than 3 moving violations in the past 3 years.
• No more than 1 DOT preventable accident in the past 3 years. All accidents will be reviewed.
• Must be able to pass DOT pre-employment drug screen, DOT physical, and road test.

FAMILY. FUN. PIZZA.

Blue Line Distribution has been family owned and operated for over 40 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority.

We are in the business of making our customers’ lives easier every chance we get. Blue Line Distribution, the in-house distributor for Little Caesars Pizza, is now hiring Class A Route Drivers to join our team in Billings, MT!

Job Details:

• Hourly pay with overtime after 40 hours.
• Average 45 hours/week.
• Hourly pay starting at $26.50. + $2.00/hour premium for Doubles.
• Yearly Safety & Performance Bonuses.
• Schedule is Wednesday - Saturday.
• Late model equipment leased through Penske.
• Lift-gate, electric pallet jack or cart/ramp for easier use of unloading into stores.

• Performs daily pre and post trip inspections of tractor and trailer and have deficiencies corrected if vehicle is not safe to operate.
• Operates on board recording system (OBR) PeopleNet and adheres to all Blue Line policies, D.O.T. regulations, and all federal, state and local traffic laws while driving.
• Selects and repeatedly lifts products weighing up to sixty (60) pounds from temperature-controlled trailer.
• Delivers products primarily at night through use of hand truck and/or pallet jack/lift-gate into designated customer locations including walk in cooler.
• Provides courteous, prompt, and professional customer service at all times.
• Drives a tractor-trailer combination vehicle during shift.
• Position requires frequent standing, lifting, bending and moving of heavy product (60+ pounds).
• May be exposed to varying temperatures and seasonal climate conditions due to exposure, external of tractor-trailer.
• Must be available to work a flexible schedule, including but not limited to nights, weekends, layovers, holidays, as well as short notice.

• Two (2) years of verified tractor-trailer experience with a class A CDL license with a Doubles Endorsement
• Must be at least 21 years of age.
• No more than 3 moving violations in the past 3 years.
• No more than 1 DOT preventable accident in the past 3 years. All accidents will be reviewed.
• Must be able to pass DOT pre-employment drug screen, DOT physical, and road test.