KEY RESPONSIBILITIES

Assist in all aspects of the day-to-day operation of managing a clubhouse to meet and exceed the standards of the Detroit Tigers and Major League Baseball. Provide first-class customer service to all Major League Baseball players, coaches, support staff and front office personnel of all 30 Major League Baseball teams. Demonstrate an extraordinary work ethic in a highly confidential atmosphere. Assist in the daily maintenance, organization, and cleanliness of all facilities, including locker rooms, kitchen, weight room, athletic trainers’ room, and batting cages. Assist with the food and beverage operations to be sure the Detroit Tigers Visiting Clubhouse meets the standards of each visiting teams’ nutritional guidelines. Supervise and assist in training of clubhouse attendants and batboys. Assist in management of equipment inventory, distribution, and shipping processes. Assist in preparation for all daily baseball activities for on-field and batting cage programs. Assist with packing and labeling of all equipment in the Detroit Tigers clubhouse for smooth transition to and from Spring Training. Supervise events that require the use of the Visiting Clubhouse. (I.E. Fantasy Camp and Collegiate baseball games.)

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

Bachelor’s degree in related field required. Must possess exceptional time management skills. Must have ability to multi-task. Must be detail oriented and well organized. Must be willing to learn the basics of operating a sewing machine for uniform repair work. Must be able to interact professionally with players, coaches, support staff and front office personnel. Must have ability to handle flexible hours including nights, weekends and holidays as needed. Must possess strong work ethic. Must be a team player with strong oral and written communication skills.

WORKING CONDITIONS

Office environment. Evening, weekend, and holiday hours required. Must be able to stand and walk for long periods of time. Must be able to handle frequent lifting of equipment and receivables.

KEY RESPONSIBILITIES:

Assist in the preparation of expense reports for the Academy

2.Secure travel arrangements for DSL team during away games

Assist staff with translating documents

4.Assist with development of opponent scouting reports and statistical analysis

5.Review and revise DSL Game Reports if needed

6.Prepare roster/team sheets for player tryouts and Dominican Summer League schedule

7.Organize necessary documentation for obtaining player Visas/Residency for DR and VZ players

Conduct weekly inventory count of equipment at Academy

9.Plan and schedule activities pertaining to the education program or community service

Assist with the daily inspection of the facility

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The ideal candidate must be at least a college Senior, recent graduate (within 6 months) The ideal candidate must have excellent verbal and written communication skills The ideal candidate must have excellent customer service skills The ideal candidate must have excellent organizational skills The ideal candidate must be available full-time The ideal candidate must be willing to work longs hours, including days, nights, weekends and holidays. The ideal candidate must be bilingual with the second language being Spanish

WORKING CONDITIONS:

Office Environment Some evening, weekend, and holiday hours will be required

JOB SUMMARY:

This position is designed to assist with day-to-day department activities, projects, presentations and overall organization.

KEY RESPONSIBILITIES:

• Utilization of STATS software to chart, upload and download game information.
• Act as main video personnel for both Gulf Coast League West Tigers.
• Assist in day-to-day video operations during Spring Training.
• Daily management of data collected from various affiliates throughout the Minor League season.
• Preparation of advance scouting documentation prior to each series.
• Recording of any on-field activity as requested by Tigers staff.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• The ideal candidate must be at least a college senior, recent graduate (within 6 months).
• The ideal candidate must have excellent verbal and written communication skills .
• The ideal candidate must have excellent organizational skills.
• The ideal candidate must have excellent attention to detail.
• The ideal candidate must have excellent knowledge of general baseball concepts.
• The ideal candidate must be available full-time.
• The ideal candidate must be willing to work longs hours, including days, nights, weekends and holidays.
• The ideal candidate must be have excellent computer skills, including proficiency in Microsoft Excel.
• Bilingual in Spanish a plus.

WORKING CONDITIONS:

• Office Environment.
• Some evening, weekend, and holiday hours will be required.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the Caesar Vision POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to implement the solution and resolve customer service issues, however, you will be expected to escalate more complex problems to more experienced staff and/or a Supervisor or Manager. You will be part of a team of Help Desk professionals supporting software solutions and third party delivery service to stores.

How You’ll Make an Impact

• Provide client support and technical assistance for basic incoming queries and issues related to the computer software, hardware and on-demand food delivery service.
• Analyze issues, asking appropriate questions and problem-solving methodologies. Walk the customer through problem-solving process and attempt to isolate the problem and identify solution, if possible. If unable to solve the issue, refer issue to more experienced staff.
• Troubleshoot problems as well as provide application support to end-users.
• Follow-up with client and/or customer to ensure issue was resolved to their satisfaction.
• Provide excellent client service to corporate, franchisee stores and delivery service customers.
• Support clients on various work schedules that may include 24 x 7 support to International stores, franchisees and customers.
• Respond to queries using phones, email or other methods of communication.
• Provide basic instruction and support to clients with computer peripherals related to Caesar Vision product or delivery service customers.
• Log all issues identified in Service Now call tracking system.
• Report all trend calls to Supervisor or Manager Help Desk.

Who You Are

• High school education or equivalent.
• Requires a minimum of two (2) years of experience in a customer service call center and/or a minimum of two (2) years of experience in a technical, help desk environment.
• Evidence of knowledge and experience with call center software.
• Customer, client or call center environment experience with the ability to problem-solve with customers and an understanding of when to escalate questions or issues.
• Evidence of the ability to be collaborative with, and communicate clearly and effectively, with all types and levels of store personnel and delivery service customers who contact the help desk.
• Demonstrated ability to listen, ask questions, follow-up and address client concerns.
• Evidence of customer focused orientation with excellent phone etiquette and experience dealing with frustrated or difficult customers.
• Must demonstrate experience in a fast-paced workplace and ability to be flexible and responsive.
• Evidence of ability to communicate technical information to non-technical store personnel that contact the help desk.
• Evidence of organizational skills with the ability to prioritize workload and handle multiple priorities concurrently.
• Proven ability to function in a team environment, supporting team members when needed.
• Experience with Service Now call tracking system is preferred.

Where You’ll Work

• Remotely from home until further notice.

Essential Job Functions

• Receives in-bound product by pallet or slip sheet with the use of electric forklift or pallet jack and verifies manifest to bill of lading.
• Safely operates material handling equipment to accurately select, invert, palletize, stage and/or load orders for delivery of product to customers without damage or errors.
• Replenishes pick slot locations as needed.
• Checks each pallet built for accuracy (frozen, refrigerated, and dry), and shrink wraps product on pallets.
• Loads and secures product in temperature-controlled trailers using a forklift or pallet jack.
• Follows all Blue Line good manufacturing practices (GMP's) and safety requirements.

• High school diploma or equivalent.
• One (1) year experience operating an electric forklift and pallet jack.
• Working knowledge of RF indoor voice technology.
• Must be able to lift up to 50 pounds.
• Ability to work a flexible schedule (holidays, weekends and various shifts) as well as overtime as needed.
• Must be able to pass a pre-employment drug screen and background check.

• Works in a variety of locations throughout the warehouse.
• Position may require continuous standing, lifting, bending, and moving of heavy materials weighing up to 60 pounds.

JOB SUMMARY

The Director, Client Services will develop and execute seasonal retention plans to drive growth in the retention of existing season ticketholders. This position is responsible for overseeing the Account Executives, Client Services staff and coordinating retention and revenue generating events for existing season ticketholders.

Key Responsibilities

• Monitors season ticket holder retention and develop call campaigns, events and programs to maximize retention.
• Maximizes ticket sales revenue from current season ticketholders through renewals, upgrades and referrals.
• Oversees continual sales/service training to Client Services staff including the understanding and use of technology such as Archtics, Sales Force CRM, and LinkedIn Sales Navigator to help their sales and customer service efforts.
• Reports KPIs measuring the success of retention campaigns; gathers and provides analytics to evaluate effectiveness of strategy, initiatives, and campaigns.
• Provides detailed retention reports on an ongoing basis, ensuring the accuracy of reports and identifying trends.
• Oversees the fulfillment of existing season ticket benefits; research and implement new benefits programs annually.
• Oversees the planning of season ticketholder events and exclusive offers throughout the year.
• Coaches Client Service, Account Executives on resolving customer complaints and providing detailed communication to all customer requests. Work with staff to develop metrics to measure account holder concerns to develop long term, ongoing solutions.
• Collaborates with Group and New Business Sales to prospect and execute large scale group outings with current season ticketholders.
• Assists in the establishment and allocation of season ticket inventory.
• Creates aggressive monthly sales campaigns and contests to drive revenues from current season ticket base.
• Develops annual sales and service timelines around renewal/new business campaigns.
• Facilitates staff to work game day events to service and assist customers with benefit and renewal incentive redemption as well as any service issues or concerns.
• Promotes a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Hires, trains, mentors and develops staff using a supportive and collaborative approach on a consistent basis. Demonstrates a leadership approach/style that promotes and employer of choice reputation.
• Establishes and monitors staff performance and development goals, assigns accountabilities, sets objectives, establishes priorities and conducts annual performance appraisals.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor’s degree in Business, Communications, Sports Management or related field.
• Minimum 7 years of progressively responsible and relevant experience in sales and customer service.
• Previous management experience.
• Exceptional track record of developing and implementing sales strategies that have consistently met or exceeded planned objectives.
• Evidence of being a strategic thinker with the ability to develop and implement processes and plans.
• Evidence of a successful leadership track record with high ethical standards.
• Extensive knowledge of Archtics and Salesforce CRM a plus
• Strong organizational skills and ability to handle multiple projects
• Excellent verbal and written communication skills
• Proficient in Microsoft Office including spreadsheet applications
• Ability to work in a fast-paced environment

WORKING CONDITIONS

• Office Environment
• Irregular and extended hours including nights, weekends, and holidays

Job Summary

The Premium Sales Coordinator is responsible for maintaining a wide variety of responsibilities that support the Premium Sales and Private Events department and sales representatives.

Key Responsibilities

• Generate daily sales reports, call reports, unpaid account report, and update sales board to provide to management
• Oversee and train interns and new employees on ticketing system and department processes and procedures
• Coordinate/administer sales department needs to include ticket requests, time off, and purchase orders
• Organize and coordinate premium member & sales events.
• Respond to fan inquiries via email
• Process ticket orders in the ticketing system when necessary
• Coordinate all department mailings
• Assemble pre-homestand meeting reports and coordinate game day responsibilities during each homestand
• Produce scoreboard message reports
• Act as liaison between Premium Sales and all other departments
• All other duties as assigned

Minimum Knowledge, Skills and Abilities

• Bachelor’s degree in business or related field
• Strong computer, verbal, and writing skills
• Proficiency in Microsoft Excel and Word; working knowledge of Microsoft Access
• Ability to take direction from multiple individuals and prioritize responsibilities
• Excellent organizational skills, data management, analytical, and interpersonal skills
• Sales/customer service background is a plus

Working Conditions

• Office environment
• Occasional evening, weekend, and holiday hours required

• Starting pay is at $32.99 per hour with overtime after 40 hours.
• Average 45-50 hours/week.
• Coverage area is Connecticut, Rhode Island, Massachusetts, New Hampshire, Vermont, Maine, and out to Rochester New York.
• Distribution Center runs Monday morning through Friday/Saturday morning depending on Routes. Generally, a 4-day work week with combination of local and overnight routes.
• Routes dispatched between 10:00 PM and 8:00 AM
• Lift-gate, electric pallet jack or cart/ramp for easier use of unloading into stores.

• Weekly home time.
• Three weeks of PTO.
• Aggressive per diem, meal allowance, and corporate lodging program available.
• 401k – with Company Match
• Medical, Dental, Vision Insurance, Etc.
• State of the art equipment leased through Penske.
• Family oriented atmosphere that promotes growth from within.

• One (1) year of verified tractor-trailer experience with a class A CDL license.
• No more than 3 moving violations in the past 3 years.
• No more than 1 DOT preventable accident in the past 3 years. All accidents will be reviewed.
• Must be able to pass DOT pre-employment drug screen, DOT physical, and road test.
• Direct Store Delivery experience preferred.
• Registered to the FMCSA Clearing House. (https://clearinghouse.fmcsa.dot.gov/register).

• Welcome and warmly greet our guests and assist them with finding their seat as well as with any question or need they may have during their visit.
• Responsible for monitoring crowd behavior, and taking steps to ensure that each guest may enjoy the event without disruption from others.
• Be the first responder to all issues in the seating area, summoning for assistance when necessary.
• Keep seating area safe and organized ensuring all guests are in the proper seat and area is free from messes and hazards.
• Scan tickets as guests enter the arena, and ensure that no guest is granted admittance without a valid ticket.
• Guard doors and stairways ensuring guests stay in the proper areas.
• Engage guests at every opportunity, taking the time to recognize regulars by name when appropriate.
• Be available to work at least 50% of all ticketed events.
• Learning the seating, layout, and policies and procedures of each of our venues.
• Be able to critically think and problem solve.

• High school diploma and one to two years of customer service related experience is required.
• Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.
• Ability to print and speak simple sentences.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

• Irregular and extended hours including nights, weekends, and holidays.
• Ability to climb stairs and stand for long periods of time.
• While performing the duties of this job, the colleague is occasionally exposed to moving mechanical parts and outside weather conditions.
• The noise level in the work environment is usually loud.
• Frequent visual/auditory attention.

• Receives in-bound product by pallet or slip sheet with the use of electric forklift or pallet jack and verifies manifest to bill of lading.
• Safely operates material handling equipment to accurately select, invert, palletize, stage and/or load orders for delivery of product to customers without damage or errors.
• Replenishes pick slot locations as needed.
• Checks each pallet built for accuracy (frozen, refrigerated, and dry), and shrink wraps product on pallets.
• Loads and secures product in temperature-controlled trailers using a forklift or pallet jack.
• Follows all Blue Line good manufacturing practices (GMP's) and safety requirements.

• High school diploma or equivalent.
• One (1) year experience operating an electric forklift and pallet jack.
• Working knowledge of RF indoor voice technology.
• Must be able to lift up to 50 pounds.
• Ability to work a flexible schedule (holidays, weekends and various shifts) as well as overtime as needed.
• Must be able to pass a pre-employment drug screen and background check.

• Works in a variety of locations throughout the warehouse.
• Position may require continuous standing, lifting, bending, and moving of heavy materials weighing up to 60 pounds.

• Receives in-bound product by pallet or slip sheet with the use of electric forklift or pallet jack and verifies manifest to bill of lading.
• Safely operates material handling equipment to accurately select, invert, palletize, stage and/or load orders for delivery of product to customers without damage or errors.
• Replenishes pick slot locations as needed.
• Checks each pallet built for accuracy (frozen, refrigerated, and dry), and shrink wraps product on pallets.
• Loads and secures product in temperature-controlled trailers using a forklift or pallet jack.
• Follows all Blue Line good manufacturing practices (GMP's) and safety requirements.

• High school diploma or equivalent.
• One (1) year experience operating an electric forklift and pallet jack.
• Working knowledge of RF indoor voice technology.
• Must be able to lift up to 50 pounds.
• Ability to work a flexible schedule (holidays, weekends and various shifts) as well as overtime as needed.
• Must be able to pass a pre-employment drug screen and background check.

• Works in a variety of locations throughout the warehouse.
• Position may require continuous standing, lifting, bending, and moving of heavy materials weighing up to 60 pounds.

Essential Job Functions:

• Receives in-bound product by pallet or slip sheet with the use of electric forklift or pallet jack and verifies manifest to bill of lading.
• Safely operates material handling equipment to accurately select, invert, palletize, stage and/or load orders for delivery of product to customers without damage or errors.
• Replenishes pick slot locations as needed.
• Checks each pallet built for accuracy (frozen, refrigerated and dry), shrink wraps product on pallets.
• Loads and secures product in temperature controlled trailers using a fork-lift or pallet jack.
• Follows all Blue Line Good Manufacturing Practices (GMP’s) and Safety Requirements.
• Other warehouse duties as assigned.

Minimum Knowledge, Skills and Abilities:

• Ability to repeatedly lift and/or push or pull/reach above shoulder height heavy objects weighing up to sixty (60) pounds.
• Ability to effectively use Warehouse Management Systems correctly to fill and receive orders and conduct accurate inventory.
• Must be a self starter with attention to detail.
• Ability to work various shifts, holidays, weekends, and overtime as needed.

Preferred Knowledge, Skills and Abilities:

• High School diploma or equivalent.
• One year experience operating an electric fork lift and pallet jack.
• Working knowledge of RF indoor voice technology.

Working Conditions:

• Works in a variety of locations throughout the warehouse. Position may require continuous standing, lifting, bending, and moving of heavy materials weighing up to 60 pounds.
• Regularly required to work various hours in cooler and freezer with temperatures ranging from 35 degrees to minus 10 degrees.
• Ability to work a flexible schedule (holidays, weekends and various shifts) as well as overtime, as needed.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will be responsible for monitoring the store and corporate infrastructure health in all virtual capacities of the Network Operations Center (NOC). You will be the first point of contact for all major and critical incidents involving store and corporate production systems being down and/or inoperable per company standards. You will be responsible for monitoring NOC dashboards, alerts, incidents, calls, emails, and mobile text messages when applicable. You will be responsible for initiating a conference bridge line with the impacted users and/or stakeholders, the resolution team, and facilitate the call until agreed upon resolution by both parties.

How You’ll Make an Impact

• Answer incoming calls pertaining to NOC related issues.
• Triage the contacts received to best determine the resolution team. Asking relevant questions to determine the root cause of the issue.
• Document and track all issues and resolutions in the NOC alert tool, as well as the incident management system, including postmortem reporting and analysis.
• Ensure calls are answered, alerts are sent out to appropriate parties, and bridge lines initiated, to help speed the recovery of the problem.
• Send updates to the appropriate parties on an hourly basis until the resolution is reached. The resolution is then tracked under the Root Cause Analysis (RCA) process.
• Research and track emerging network operations technologies.
• Monitor the NOC dashboards, and other monitoring tools for any physical and virtual systems for any issues that may impact the health of the company.
• Contribute to the technical knowledgebase by adding or editing knowledge articles for consistency and sustainability.
• Communicate incident trends to the Information Technology team meetings.
• Answer helpdesk calls for technical and process related questions and issues.
• Assist in companywide software patches and deployments using our deployment tools.
• Monitor and report on company hardware and software assets.
• Perform additional tasks as requested by the supervisor and/or team lead.

Who You Are

• Associates degree in Computer Science, Information Technology. A combination of education and/or experience may be considered.
• Minimum of four (4) year’s working experience in a Desktop Support environment that includes ticket logging, detailed problem outline and initial recommendations to resolve problem.
• Evidence of previous work in a customer support role.
  • • Evidence of working knowledge of several of the following Windows Operating System,Basic TCP/IP networking protocols, Active Directory knowledge and usage, and/or Microsoft Office applications, including Excel, Word, Internet and preferably Lotus Notes.
• Demonstrated ability to listen, ask questions, follow-up and address client concerns.
• Must demonstrate experience in a fast-paced workplace and ability to be flexible and responsive and thrive in an ambiguous environment.
• Proven ability to function in a team environment, supporting team members when needed.
• Evidence of ability to work effectively with customers in person and on the phone.
• Ability to answer a 24/7 technical support phone on a rotational basis.
• Ability to lift and carry computer equipment (up to 50 lbs.) and be flexible to work in small spaces (i.e., under desks, etc.).

What Will Make You Stand Out

• Bachelor’s degree in Computer Science, Information Technology or related discipline.
• Prior experience with basic TCP/IP Networking protocols.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will work closely with enterprise technology and business leadership to define, develop and implement the data architecture and strategy for Ilitch Holdings enterprise data. This includes working closely with business users to define data requirements, develop the data architecture design, create logical data models, and implement and optimize the physical data models. You will also participate in defining and documenting the technical architecture of the business intelligence platform, including the physical components and their functionality.

How You’ll Make an Impact

• Develop, maintain, and document customer data management processes and strategies, models and designs.
• Contribute to the establishment and implementation of a Data Governance Practice. Participate in the creation of standards and processes that maintain the quality of data domains.
• Keep abreast and ahead of technology changes and advancements. Assist senior department leadership with the development of a formal enterprise data strategy and roadmap for technology and architecture.
• Partner with business units to interpret the data needs of the business and translate those to logical / physical data models and data designs. Projects may support multiple departments and entities.
• Oversee data warehouse structures and platform using industry best practices.
• Lead research efforts and proof-of-concepts of new technologies. Make decisions on which new tools, technologies or technical techniques should be pursued for implementation.
• Conduct discovery, perform root cause analysis, and make recommendations for the remediation of data quality issues.
• Determine and implement best practices for sharing cloud-based data with both internal and external partners.
• Monitor Cloud and On-Premise data usage to help optimize data consumption and cost.
• Design and implementation of cloud based ETL.
• Communicate progress and metrics on technical initiatives to IT and business leadership.
• Lead continuous improvement efforts focused on technology. Seek ways to enhance and improve technology practices. Oversee post-mortems and technical debriefs.
• Play a lead role in technical aspects of systems evaluation and vendor selection processes.

Who You Are

• Bachelor’s degree in Computer Science or related field.
• Demonstrated leadership experience either as a formal manager or as a team leader and mentor.
• Minimum of seven (7) years of experience in creating logical and physical data models; demonstrated experience with relational and star schema data modeling.
• Minimum of three (3) years of experience with Cloud and/or On Premise BI implementation and architecture.
• Expertise using data modeling tools; excellent advanced SQL skills required.
• Knowledge of business intelligence best practice processes, tools, standards and practices.
• Excellent analytical and problem-solving skills. Ability to find creative solutions to solve problems while staying within practice guidelines.
• Experience with BI tools and visual reporting platforms from an architecture standpoint.
• Self-motivated, curious, creative and passionate about improving business through technology.
• Familiarity working with one major cloud-based data and analytics platform implementation, such as AWS, Microsoft Azure, or Google Cloud.
• Demonstrated experience and success in facilitation and definition of reporting and analytics business requirements.
• Experience with, or knowledge of, canonical models and enterprise data architectural standards, with a long-term outlook.
• Strong written and verbal communication skills.
• Ability to travel to occasional conferences and trade shows.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will guarantee that our store environment is consistent and secure. This position plans, deploys and troubleshoots application stacks in support of our established retail operating environments and engineers’ new environments for future-state objectives. You will work autonomously and with minimal direction.

How You’ll Make an Impact

• Own the hardware spec for the point-of-sale environment and optimize platform builds and automation.
• Develop and maintain the operating system build for the point-of-sale environment.
• Automating, Builds, Tests, and Version control for point-of-sale software; speeding up the deployment process and delivering consistency.
• Ensure System and service performance tuning, troubleshooting and debugging.
• Implement monitoring technologies for determining store health, versions, and reporting.
• Develop system configuration management templates, and audit systems against those templates over the system lifecycle.
• Assist when needed cross-functionally with deployment and ecommerce support teams.
• Work with developers to quickly identify and address issues to provide smooth code rollouts and seamless change back-out when there are problems.
• Work with level 1 & 2 helpdesk to ensure the environment is consistent and can be supported.
• Develop consistent documentation for engineering and knowledgebase articles for support teams.
• Act as a resource for less experienced colleagues.
• Work with QA to assist in creating test environments.
• Assist with troubleshooting store configurations and middleware connecting stores.
• Install configure and maintain “cloud” hosting technologies.
• Work with virtualization, container technologies and routine task automation.

Who You Are

• Bachelor’s Degree in Computer Science or similar area. Experience may be considered in lieu of a degree.
• Minimum of four (4) years of Windows systems administration experience.
• Experience with OS build standardization, systems hardening and virtualization.
• Experience with modern configuration management tools like Puppet, Chef, Intune, SCCM.
• Working knowledge and experience with Networking fundamentals.
• Expert skill level in Scripting and Automation.
• Willingness to document technical processes and share knowledge with others. Capable of following and composing process and procedure documentation, as well as training other users on complex topics.
• Ability to interact with colleagues from all levels of the organization, both technical and non-technical, and communicate technical ideas effectively.
• Ability to participate in an on-call rotation performing weekend and after-hours support.
• Ability to provide engineering level support, on a 24 x 7 schedule, for all operational and outage issues relating to the infrastructure.
• Proven ability to work independently with minimal supervision as well as in a team environment.
• Someone driven to get an “extra 9” of availability.

What Will Make You Stand Out

• QSR experience.
• Linux systems administration experience is a plus.
• Ability to learn new technologies or support existing applications quickly and with minimal guidance.
• Thrive on technical challenges and takes pride in solving them.
• Comfortable in a fast-paced, dynamic environment, and doing things differently.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

Job Summary

The Cyber Security Information and Risk Management Specialist will identify, evaluate, and prioritize cyber risks and manage third-party risks, as well as assist in the management of security controls over information throughout its lifecycle. The Specialist will focus primarily on the maintenance of an effective risk program and facilitate the identification of risks, ensuring proper mechanisms are in place to mitigate risks in a manner consistent with global cybersecurity standards. This role will collaborate with colleagues to develop risk-related security policies and standards, risk frameworks, and processes in an innovative and flexible way.

This role will work closely with various business units to implement the procedures and controls necessary to protect organizational assets, information systems, and data. This position will interface with all levels of the organization and have access to security-sensitive information.

Essential Job Functions

• Coordinate with internal business units to assist in the development of an effective cyber risk management program

• Manage and mature a risk framework and processes that allow for effective cyber risk monitoring, management, and reporting

• Perform cyber risk assessments, evaluate, and prioritize cyber risk management activities across the organization

• Develop, implement, and perform third-party cyber security risk assessments based on cybersecurity standards

• Review third-party contracts and ensure they are in line with our organization’s cyber risk tolerance

• Ensure third-party vendors are aware and comply with our organization’s Cybersecurity policies and standards. Work with Legal to ensure cybersecurity requirements and external regulatory mandates are properly addressed in legal contracts

• Oversee the security of sensitive data across the organization and support in the design and implementation of information management controls to address identified risks

• Develop, enhance, and maintain Key Risk Indicator (KRI) framework and reporting

• Work closely with leaders in IT and Operations functional areas to ensure security standards, policies, and procedures are deeply embedded and understood

• Develop and maintain our organization’s ability to track any outstanding findings, issues, or observations from external and internal assurance and oversight groups

• Responsible for keeping abreast of the latest trends in governance, cybersecurity, risk, and compliance management

Minimum Skills, Knowledge and Abilities

• Bachelors’ degree in Information / Data Management, Systems Engineering, Computer Engineering, Computer Science, or other closely related disciplines

• Minimum of four (4) years experience in security functions, including risk management, information security, privacy or data protection or assurance-related function

• Technical and Functional experience in the domains of Governance, Enterprise Risk Management, and Regulatory Compliance

• Proven understanding of risk assessment methodologies, frameworks, and procedures and the ability to work flexibly with them to meet organizational size, maturity, and culture considerations

• Facilitates IT governance implementation

• Experience building a network of relationships across functions and liaising with senior management

• Ability to think strategically about security risks and tie those to tactical organizational activities

• Demonstrated ability to prioritize and execute tasks in a high-pressure environment

• Requires self-motivated approach to work with keen attention to detail

• Evidence of ability to work in a team-oriented, collaborative environment with minimal oversight, and ability to work well under tight deadlines and effectively interact with a wide range of personnel

Preferred Minimum Skills, Knowledge and Abilities

• At least one of the following certifications is required or must be obtained within your first 12 months of employment CRISC, CISA, CISM, CISSP or CIPP

• Experience working with a Governance Risk and Compliance tool

• Experience with technical documentation related to GDPR, PCI DSS, ISO 27001, NIST CSF, SOC 2 and continuous monitoring

• Demonstrate strong verbal and written communication skills as well as strong analytical and problem-solving abilities

• Proven knowledge of information management, asset management, data classification, and vulnerability resolution techniques

• Ability to work independently or as a member of a team on various tasks

• Proven ability to effectively research subject matter

Job Summary

The Security Solutions Analyst II will provide security support to the day-to-day functions within Cyber Security Architecture and Engineering department. As a member of the Security Solutions team, this incumbent is responsible for the configuring and maintenance of security solutions in the organization. This position will also be responsible for creating and maintaining documentation of processes, configuration, and procedures, serve as a project leader for implementation of new security technologies selection in Cybersecurity Team.

Key Responsibilities

• Define, communicate, and drive the deployment and adoption of new security capabilities, solutions, and requirements.

• Assist with the onboarding, configuring and maintenance of different security solutions for the organization.

• Conduct routine certification testing and maintain the security and integrity of cyber systems and networks.

• Collaborate with IT teams to remediate any potential issues that prevents functioning of security technologies and its capabilities.

• Collaborate with senior staff in planning, designing, developing, deploying, integrating, and maintaining cyber security tools.

• Create, revise, and maintain documentation of relevant processes and procedures.

• Participate in after incident lessons learned meetings to give input on recommendations for additional tools or any configuration changes to prevent future incidents.

• Track service availability and performance metrics and provide timely updates to management

Additional Key Responsibilities

• Performs other duties as assigned by management.

Minimum Skills, Knowledge and Abilities

• Bachelors’ degree in Systems Engineering, Computer Engineering, Computer Science, or other closely related discipline. Equivalent experience may be considered in lieu of formal degree.

• Minimum of two (2) years of hands-on experience in non-complex IT engineering systems that include basic network, storage, back-up, platforms, middleware, application with one (1) year of experience monitoring cyber security tools and responding to threats.

• Prior experience and the ability to participate in cyber incident responses.

• Demonstrated ability to prioritize, execute tasks and meet deadlines.

• Ability to interact with colleagues from all levels of the organization, both technical and non-technical, and communicate technical ideas effectively.

• Requires self-motivated approach to work with keen attention to detail and accuracy.

• Ability to work in a team-oriented, collaborative environment with minimal oversight.

• Proven ability to work effectively in a team environment as well as independently, with minimal direction.

Preferred Minimum Skills, Knowledge and Abilities

• Security-related certifications are not required but are a plus (e.g., CISSP, SANS-GIAC, ISSAP, CISA)

• Hands-on experience in one or more of the following

  • Endpoint Security technologies

  • Firewalls

  • Web/Email Filter

  • CASB

  • WAF

  • Static Code Analysis

Work Environment

• On-call support during nights and weekends.

Job Summary

The Cybersecurity Governance, Risk, and Compliance Manager will drive and manage the enterprise-wide Governance, Risk, and Compliance capabilities regarding information management, risk management, policies & standards, and internal/external compliance. The manager will lead a team that will design, develop, document, and communicate Governance, Risk, and Compliance related policies, standards, and procedures and is a key enabler in driving consistency across LCE. More specifically, the Governance, Risk, and Compliance Manager will be responsible for the design and development of robust operational capabilities in support of risk management (including third parties), compliance, and security training and awareness.

This position must be able to work on the development of a cybersecurity risk framework, implantation of policies, and security awareness program, as well as identifying and monitoring security compliance requirements. This position will interface with all levels of the organization and have access to security-sensitive information.

Essential Job Functions

• Drive compliance leadership and engagement with the stakeholder operations teams to ensure the timely identification of cyber risk across markets as well as compliance with all appropriate regulatory requirements and internal cybersecurity policies and standards
• Develop and implement a cybersecurity risk assessment framework/methodology, standards, guidelines, and procedures with KPIs and coordinate the assessment across all business verticals
• Develop and oversee the adoption of a global cybersecurity policies and standards framework. In addition, ensure these global policies and standards (and any exceptions to them) are maintained current and relevant, and appropriately managed over their lifecycle
• Collaborate with Legal and Corporate Data Protection functions in the interpretation of regulatory requirements and compliance expectations, and ensure cybersecurity and regulatory requirements are properly addressed in third party contracts
• Lead the development of a high-value asset framework, information management controls to drive the proper application of security controls in a manner that is commensurate with the associated risks
• Lead the development of and oversee a global cybersecurity training, education, and awareness program
• Lead a strong team of professionals assigned to major initiatives ensuring dependable and responsive support to the organization
• Maintaining up-to-date, detailed knowledge of the IT security industry including awareness of new or improved security solutions and policies, processes, and procedures. Share and educate colleagues to mature the organization
• Develop and manage compliance metrics within the governance risk and compliance system, and report on the effectiveness of governance and compliance activities by collecting and aggregated key risk and compliance metrics
• Responsible for hiring, training, performance management, career development and corrective actions for direct reports

Minimum Skills, Knowledge and Abilities

• Bachelors’ degree in Information Management, Information Security, Computer Engineering, Computer Science, or other closely related disciplines. Equivalent experience may be considered in lieu of a formal degree
• Minimum of seven (7) years of experience in cybersecurity related functions, risk management, audit, risk assurance, compliance, or similar area
• Minimum of four (4) years of progressive experience leading and managing a team building custom technical solutions and implementing third-party products is required
• Detailed working knowledge and prior experience in building and maintaining risk management framework, risk management processes, and associated reporting models
• Experience developing and implementing third-party risk management frameworks and processes
• Experience and familiarity with cloud data security and working with public cloud solutions
• Experience developing or leading impactful cybersecurity awareness materials and campaigns at a global level
• Prior experience developing security standards and policies and discerning and designing an organization’s protection needs (i.e. security controls) for information systems and networks
• A proactive goal achiever who innovates to go above and beyond expectations to get the job done and is comfortable working in a fast-paced, dynamic environment
• At least one of the following certifications is required or must be obtained within your first 12 months of employment CISA, CISM, CRISC, or CISSP

Preferred Minimum Skills, Knowledge and Abilities

• Deep understanding of cybersecurity and the relationship between threat, vulnerability, and information value in the context of governance, compliance, and risk management
• Knowledge of current industry methods for evaluating, implementing, and disseminating information technology (IT) security tools and procedures
• An understanding of emerging technology and digital trends and their impacts on cybersecurity
• High proficiency with common cybersecurity management frameworks, regulatory requirements, and industry leading practices
• Strong knowledge of third-party management leading practices and the potential cybersecurity risks involved in third-party relationships
• Deep understanding of risk-based decision-making (i.e. risk analysis, mitigation, resolution, acceptance, etc.)
• Experience with technical documentation related to PCI DSS, ISO 27001, NIST, SOC 2 and continuous monitoring
• Demonstrate strong verbal and written communication skills as well as strong analytical and problem-solving abilities with ability to build consensus and support across the organization
• Strong work ethic, leadership skills, initiative, and ownership of work
• Proven ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

Execute the day-to-day activities of Little Caesars core Workday HRIS/HCM System. Partner with business leaders to manage the business processes, mature the system, and help support growth and gain efficiency by leveraging existing and new Workday HCM functionality. Additionally, this role will compile and analyze data to create HR reports, including key HR metrics and trends such as turnover, survey results, or other requests. Supports Workday HCM to ensure that all work streams are cohesive and cross-functional impacts are considered and mitigated.

How You’ll Make an Impact

• Resolve queries and transactions related to core HR processes across all HR systems/tools, including but not limited to Workday, IBM Brass Ring, various time-keeping systems and Think LP.

• Recommend and implement enhancements in related functional areas of Workday by preparing project plans, gaining cross-functional support, system configuration, testing and issue resolution.

• Ensure all changes and enhancements are well documented utilizing best practices to ensure version control and standard naming conventions strategies are employed.

• Understand and guide Workday reporting needs and requests, updating reports and helping build audits.

• Support Workday HCM to ensure that all work streams are cohesive and cross-functional impacts are considered and mitigated

• Acts as Subject Matter Experts (SME) for HR Systems in the support management in the implementation, maintenance, updates and use of HR systems.

• Interact with payroll, compensation, recruiting, onboarding, time tracking, leave of absence and/or benefit teams

• Facilitates workforce administration transactions requiring intervention.

• Administer/support HR department projects and programs as directed and maintain documentation of events.

• Other duties as assigned

Who You Are

• Bachelors’ degree in Human Resources, Business Administration, or a related area.

• Minimum of six (6) years in an HR systems or analytical role, with progressive experience in databases, research, and compiling data.

• Proficient experience in technology and HRIS Systems. (e.g., Workday, Learning Management Systems, ThinkLP, BrassRing or similar Applicant Tracking Systems)

• Demonstrated technical, research and analytical aptitude, report writing and the ability to analyze data, draw conclusions and report findings.

• Maintains required on-going training and/or certification for our HR systems.

• Evidence of ability to guide projects, handle multiple concurrent projects prioritize current work.

• Demonstrated written and verbal communication and presentation skills and the ability to interact with all levels of internal and external contacts.

• Prior experience with data mapping, writing test plans and test cases and working knowledge of SDLC Project methodologies.

• Strong computer skills, especially with Excel, as well as other technical skills

• Demonstrated flexibility, ability to deal with ambiguity and willingness to learn new skills.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

The main objective of the Security Operations Director is to define, communicate and drive the deployment and adoption of a Security Operations program that will protect our organization from cyber threats against its network, system, and information assets. The Security Operations Director will oversee security operations across the Ilitch Holdings entities and will be responsible for aligning capabilities, standardization and providing oversight and guidance across entities to ensure a consistent and unified approach. The Security Operations Director will lead the Security Operations Center and oversee/support offensive and defensive Security Operations functions, including security monitoring, incidence response, digital forensics, vulnerability management, threat intelligence and pentesting.

How You’ll Make an Impact

• Define and drive the deployment of a security monitoring program in an effort to promptly detect cyber incidents and mitigate their impact to the organization.

• Design security monitoring requirements and ensure security monitoring at data, application, and network levels.

• Oversee the development and continuous improvement of security monitoring playbooks and develop escalation procedures and workflows for security events.

• Collect and aggregate performance metrics for all entities and establish a regular reporting process.

• Define, communicate, and drive the deployment and adoption of a consistent and well-organized incident response program.

• Develop and conduct regular incident response training and testing to ensure readiness across entities.

• Report critical incidents as appropriate to VP of Information Security based on designated reporting requirements.

• Establish digital forensics for incident response activities, incorporating best practice processes and technologies.

• Define and drive the deployment and adoption of a vulnerability management program.

• Implement and oversee the integration and operation of a threat intelligence program to curate and analyze information in business context to enable a course of action that can be undertaken to improve security or supports decision making.

• Respond to requests for information by stakeholders and provide briefings as needed.

• Establish and operate a pentesting program to assess the security posture and identify weaknesses of enterprise systems, networks, and applications, including assessing externally hosted environments.

Who You Are

• Understands basic security-centric technology, like Domain Name System (DNS), routing, authentication, Virtual Private Network (VPN), proxy services and Distributed Denial of Service (DDoS) mitigation technologies; ethical hacking and threat modeling; and firewall and intrusion detection/prevention protocols.

• Minimum of 10 years of relevant work experience in security operations including threat intelligence, security monitoring and incident response.

• Experience planning, implementing, and maintaining security operations functions.

• Experience managing a Security Operations Center.

• Experience producing and reviewing cyber-related intelligence products from multiple sources and incorporating into a Security Operations program.

• Experience overseeing monitoring of security events using a variety of tools.

• Experience overseeing incident response processes through to successful remediation.

• Stay updated on the latest malware and security threats.

• Excellent written and verbal communication skills and high level of personal integrity. Solid ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal and written means. Ability to communicate with all levels of the organization.

What Makes You Stand Out

• Experience implementing and operating leading-edge technologies.

• Knowledge of computer networking concepts and protocols, and network security methodologies.

• Knowledge of intrusion detection methodologies and techniques for detecting host and network-based intrusions.

• Solid ability to lead incident handling processes.

• Deep knowledge of cyber kill chain.

• Strong process execution, efficiency, time management and organizational skills.

• Strong work ethic, leadership skills, initiative, and ownership of work.

• High proficiency with common cybersecurity management frameworks, regulatory requirements, and industry-leading practices.

• At least one of the following certifications is required or must be obtained within your first 12 months of employment CISSP, CEH, OSCP and/or the following SANS certifications GCIH, GCFE, GCFA, GREM, GPEN, GWAPT, GXPN.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

The general manager of fundraising is responsible for the overall management of the fundraising division, including delivery of profit and loss. This person will lead and direct the division’s short term and long-term strategies in support of its overall mission including topline growth and operating income. Key objectives are to grow the company fundraising program presence in the communities we operate and expanding fundraising products and services. This position is expected to set the agenda for the company, including a defined 3-year growth strategy. This individual is the visible leader of the organization and will play a key role in the continued integration of fundraising under the parent company’s umbrella organization.

How You’ll Make an Impact

• Develop and implement defined 3-year growth strategy while gaining alignment with company senior leadership

• Deliver growth and profit targets for fundraising organization

• Identify new markets and sales channels to participate in

• Remove barriers for team members, continue to integrate into the parent organization, leveraging full resources to drive growth and efficiencies

• Drive in-store integration, leveraging our retail network to drive-share within broader frozen pizza category

• Drive the digital platform usage while ensuring the platform is a seamless consumer experience and builds transaction size verse traditional fundraising efforts

• Lead and develop the fundraising cross-functional team, while driving an innovative and inclusive culture

• Cascading of goals for the workgroup, developing organizational capability and modeling how the organization works together.

• Mentor, guide, and inspire fundraising team to ensure personal growth, efficiency and quality of work

• Identify and communicate key responsibilities and practices to ensure the organization promotes a healthy attitude, confidence in leadership and teamwork to achieve

• Evaluate and develop strategic alliances with other parent/sister brand companies and potential business customers in accordance with business objectives

Who You Are

• Bachelor’s degree with an emphasis in business, fundraising, and social services

• Proven experience in building digital business

• Minimum of five (5) years’ experience leading cross-functional teams on a formal or informal basis, that includes hiring, training, development, and performance management

• Demonstrated success in constructing, articulating, and implementing short-term and long-term fundraising campaigns through multiple revenue streams

• Proven ability to build and nurture meaningful, lasting relationships with internal and external constituents and educate, influence, and motivate key audiences

• In depth knowledge of fundraising practices and procedures.

• Demonstrated experience creating and managing a budget

• Direct experience of project management and ability to lead/develop processes that drive results

• Demonstrated verbal and written communication and presentation skills

• Outstanding work ethic

• Strong ability to work with cross-functional teams and work independently

• Must be able to work independently with high level of autonomy, to make quality decisions, influence others and seek appropriate input/counsel, when needed

• Ability to interdependently develop and implement strategic and tactical plans

• Proficient in Excel, Word, PowerPoint

• Ability and willingness to work flexible and non-traditional schedules, including evenings, weekends, and holidays in a fast-paced environment

• Ability and willingness to travel and to adhere to corporate travel policies

Where You’ll Work

• Works in a normal office environment, as well as restaurant environments

• Requires 25% travel to other locations domestically or internationally by a variety of transportation methods

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will provide technical expertise, leadership and participates in strategic planning. Researches new technologies and provides recommendations to Ilitch companies executive management for new technologies and infrastructure applications in response to business needs. You will work with internal partners to evaluate and design solutions for business and customer requirements which will integrate with and enhance the infrastructure. The Infrastructure Architect applies complex design principles and methodology to ensure cost-effective and optimal use of resources and technology without jeopardizing infrastructure integrity. This position acts with discretion and has decision-making abilities for projects.

How You’ll Make an Impact

• Responsible for having a detailed understanding of how the different entities within District Detroit are connected both physically and logically and how the different applications interact and integrate.
• Create and maintain detailed rack elevations showing every device that lives in every rack in all data centers throughout the enterprise.
• Responsible for providing an inventory of all devices and maintenance of all devices that exist in the Ilitch company data centers.
• Responsible for onboarding and the management of installation of new hardware into the data centers.
• Responsible for the continual monitoring of power consumption throughout the data centers and associates reporting through an executive level dashboard.
• Plan and execute semi-annual data center access log audit.
• Work with the business units to create application flows showing how different devices interact with different services.
• Configure monitoring of internally accessible applications and provide visibility into application performance levels.
• Document all hardware and software application flows in a centralized configuration management database.
• Work on standardizing hardware and firmware versions across all entities.
• Track firmware and patch levels of all equipment in the data centers (i.e. servers, storage, networking, etc.).
• Responsible for designing backup solutions for all environments.
• Ensure that all devices are backed up (servers/switches/etc.) and that backups are in an appropriate offsite location.
• Responsible for ensuring data replication is occurring daily and resolve any identified issues.
• Responsible for architecting solutions for disaster recovery, leading annual disaster recovery tests and identifying gaps in the disaster recovery process.
• Lead the effort toward an active-active data center model.
• Responsible for architecting and building out a private cloud environment for internal resources.
• Plan and establish a self-service model for developers to request server resources.
• Ensure PCI/GDPR compliance on all environments.
• Discovery of all infrastructure and look to consolidate if possible.

Who You Are

• Bachelor’s degree in Computer Science or related degree with computer classes or equivalent experience.
• Minimum of seven (7) years’ experience in infrastructure implementation and maintenance as it relates to infrastructure components.
• Advanced understanding of infrastructure hardware and systems.
• Evidence of strong knowledge of the following AS/400 systems and operations, Data center technologies, Networking technologies.
• Experience in supporting the full engineering lifecycle.
• Demonstrated ability to work with colleagues at all levels of the organization.
• Previous experience with providing work direction and/or guidance to a project team.
• Evidence of successful project implementation.
• Evidence of ability to work independently and with minimal supervision.
• Proven track record of success and a collaborative approach to working relationships.
• Demonstrated analytical, problem-solving and decision-making skills.
• Proficiency with Microsoft Office, Visio or other visualization and diagramming tools.
• Exceptional documentation skills that clearly articulate technical designs, issues and constraints, procedures and processes.
• Evidence of ongoing pursuit of technical knowledge and experience.

What Will Make You Stand Out

• Franchise organization background.
• Technology experience in the quick service restaurant (QSR), sports and entertainment and/or retail environments.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.

• Starting pay is at $28.66 per hour with overtime after 40 hours.
• Average 45 hours/week.
• Coverage area is within a 250-mile radius of Chicago and includes Illinois, Wisconsin, Indiana, Nebraska, and Iowa.
• Center runs Sunday night through Saturday afternoon.
• Routes dispatched between 10:00pm – 12:00am. Generally, a 4-day work week. Typically, two overnight routes during the week.
• Lift-gate, electric pallet jack or cart/ramp for easier use of unloading into stores.

• Weekly home time.
• Three weeks of PTO.
• Aggressive per diem, meal allowance, and corporate lodging program available
• 401k – with Company Match
• Medical, Dental, Vision Insurance, Etc.
• State of the art equipment leased through Penske.
• Family oriented atmosphere that promotes growth from within.

• One (1) year of verified tractor-trailer experience with a class A CDL license.
• No more than 3 moving violations in the past 3 years.
• No more than 1 DOT preventable accident in the past 3 years. All accidents will be reviewed.
• Must be able to pass DOT pre-employment drug screen, DOT physical, and road test.
• Direct Store Delivery experience preferred.
• Registered to the FMCSA Clearing House. (https://clearinghouse.fmcsa.dot.gov/register).

Job Summary

Work individually and on a team to participate in all aspects of software engineering including technical design, development, testing and support. Responsible for individually completing small to medium sized projects as well as for the delivery of complex components of large projects while working as a member of a team. Provide deep expertise as a SME in one more areas of software development technology.

Key Responsibilities

• Design, development, and support of technical projects through to completion according to project standards and user satisfaction. Responsible for the delivery of small to medium sized projects as well as for the delivery of complex components of large projects as part of a team. Projects may support multiple departments and Ilitch-owned companies.

• Take part in the research and proof-of-concepts of new technologies. Present findings to senior technologists in the organization.

• Develop software following corporate standards for, the design, development, testing, and support of software, systems, and applications. Produce excellent quality code with a focus on stability, security, and maintainability.

• Contribute to software architecture designs. Participate in the planning and design of future software and technical architectures.

• Work with fellow LCE developers as well as external resources located locally or off-shore.

• Participate in and actively contribute to formal design and code reviews for others’ work.

• Support QA in the development of integration test plans, test conditions, and expected test results.

• Resolve system issues and respond to suggestions for improvements.

• Provide support for production applications including on-call afterhours support on a rotational basis. Develop and maintain support documentation.

• Mentoring less-experienced developers in software development techniques and processes.

• Develop estimates for completion of programming projects and participate in developing formal project plans.

• Participates in technical aspects of system evaluation and vendor selection processes.

• Perform technical functions in the software development process such as performing builds and releases.

• Act as a subject matter expert in one or more areas of technology. Keep up to date with latest technology trends and developments.

Minimum Knowledge, Skills and Abilities

• Master’s degree in Computer Science or related field. plus 2 years’ experience or a bachelor’s degree in Computer Science or related field plus five years’ progressive post-bachelor’s experience.

• 2+ years professional experience in and demonstrated expertise in two or more of the following technologies

• Microsoft .Net (C# or VB)

• HTML5 / JavaScript / CSS

• Mobile development including Android and iOS native applications and hybrid applications

• Sharepoint

• Open-source Javascript libraries

• Content management systems such as DNN, Joomla or Drupal

• Social media integration tools and platforms

• NoSQL Databases

• Enterprise Service Bus (ESB) technologies

• SQL

• Relational Database Management System (RDBMS)

• Experience using modern software architecture concepts such as MVC, SOA, SOAP, REST, and cloud/cloud hybrid models.

• Demonstrated knowledge of advanced programming techniques and experience mentoring less senior developers.

• Experience in a formal Software Development Life Cycle using continuous integration.

• Experience using formal software management and source control tools such as Team Foundation Server, Aldon, SVN, or Git.

• Excellent analytical and problem-solving skills. Ability to find creative solutions to solve problems while staying within practice guidelines.

• Self-motivated, curious, creative and passionate about technology.

• Demonstrated written and verbal communication skills.

• Experience developing formal estimations for project completion.

• Experience with Object Oriented (OO) techniques, including an understanding of common OO and web application design patterns

Preferred Skills, Knowledge and Abilities

• Experience with Agile software development methodologies such as Scrum or Kanban.

• Master’s degree in Computer Science or related field.

• Formal certifications such as Microsoft Certified Professional certifications or MCSE.

• Team or technical leadership experience.

Working Conditions

• This position requires on-call responsibilities requiring work during nights, weekends, or holidays.

• Works in a normal office environment where there is no physical discomfort due to temperature, noise, dust and the like.

• Moderate noise (examples business office with computers and printers.

• Some travel including travel to restaurant locations and trade shows. This position requires the ability to adhere to the LCE Travel policy.

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

In this role, you will be responsible for ensuring that our digital space is up and running at all times and performing at its peak capability. You will be responsible for planning, deploying and troubleshooting application stacks in support of our growing e-commerce business. You will also interact with several functional areas across all levels of the organization.

How You’ll Make an Impact

• Work closely with our Store, ESB, and Development teams to design our application stack for an enhanced digital presence, performance, and availability on multiple cloud services.
• Conduct post-mortem reviews of system down time with internal stakeholders to put short- and long-term solutions in place to eliminate repeat occurrences.
• Conduct risk analysis to review system shortcomings that present risk of downtime for application stacks. Continuously improve our internal processes and controls to ensure optimal performance.
• Implement DevOps changes and rollouts and shepherding deployment in a manner leading to optimal results.
• Combine software and systems engineering to build and run large-scale, distributed, fault-tolerant systems. SRE ensures our internally critical and our externally visible systems have reliability and uptime appropriate to users' needs and a fast rate of improvement while keeping an ever-watchful eye on capacity and performance.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Use configuration management tools to create repeatable environments.
• Create dashboards which communicate and alert on the overall system health to less technical colleagues.
• Develop system configuration management templates, and audit systems against those templates over the system lifecycle.
• Work with developers to quickly identify and address issues to provide smooth code rollouts and seamless change back-out when there are problems.
• Perform code deployments.
• Install, configure, and maintain middleware and ESB environments.
• Install, configure, and maintain “cloud” hosting technologies.
• Install, configure, and maintain API gateways.
• Routine load testing of our systems.
• Optimize platform builds and automation.
• System and service performance tuning, troubleshooting and debugging.
• Use tools like Puppet, Satellite, Jenkins, Hudson, ELK Stack, Terraform, Ansible, Salt & Splunk.

Who You Are

• Bachelor’s Degree in Computer Science or similar area. Experience may be considered in lieu of a degree.
• Minimum of four (4) years of Linux systems administration experience.
• Experience with Apache, Tomcat, Wildfly, .NET or .NET Core hosting.
• Working knowledge and experience with Networking fundamentals.
• Expert skill level in Scripting and Automation.
• Expert in high-availability and load balancing technologies.
• Willingness to document technical processes and share knowledge with others.
• Capable of following and composing process and procedure documentation, as well as training other users on complex topics.
• Ability to interact with colleagues from all levels of the organization, both technical and non-technical, and communicate technical ideas effectively.
• Proven ability to work independently with minimal supervision.
• Provide Level 2 & 3 support, on a 24 x 7 schedule, for all operational and outage issues relating to the infrastructure.
• Able to participate in an on-call rotation performing weekend and after-hours support.

What Will Make You Stand out

• QSR experience
• Ability to learn new technologies or support existing applications quickly and with minimal guidance.
• Thrives on technical challenges and takes pride in solving them.
• Comfortable in a fast-paced, dynamic environment, and doing things differently.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.